Privacy Program Optimization Manager – PrivacyPro

At Bluesight, our mission is to create groundbreaking solutions that increase efficiency, safety and visibility for health systems, hospital pharmacy, and pharmaceutical manufacturers.  We empower our customers to deliver the right medicine to the right patient at the right time, every time.  We are a high growth healthcare information technology company with a start-up 'vibe' but over 3,000 customers using our proven solutions.

The Privacy Program Optimization Manager is responsible for the engagement health and realized value of Bluesight's PrivacyPro customer portfolio. PrivacyPro helps health systems detect and investigate inappropriate access to patient records, but the product only delivers value when privacy teams actively work their cases, tune their monitoring, and embed PrivacyPro into their compliance workflows. This role exists to make sure that happens across every account, not just the ones that ask for help.

You will own the full book of business at the cohort level: monitoring engagement and program performance across all PrivacyPro customers, identifying accounts drifting toward disengagement before they become renewal risks, and directing the right resource (yourself, a Professional Services specialist, or a Customer Success Manager) to get them back on track. You will also build and run the reporting cadence that keeps our internal teams aligned, including a recurring executive summary and regular updates to CSMs on their accounts.

The ideal candidate is a self-starter with hands-on experience running or supporting a healthcare privacy or compliance program. Credentials such as CHPC, CHC, CIPP/US, or RHIA are highly desirable. You can balance portfolio-level oversight with hands-on customer work, and you are comfortable being the subject matter expert in the room with a privacy officer, a compliance investigator, or a chief compliance officer.

• Bachelor's degree in health information management, healthcare administration, compliance, or a related field.
• CHPC, CHC, CIPP/US, or RHIA credentials strongly preferred. Active involvement in privacy and compliance communities (e.g., AHIMA, HCCA) is a plus.

• 5+ years in healthcare privacy, compliance, or health information management within a hospital or health system.
• Direct experience running, supporting, or auditing a healthcare privacy program, including access monitoring, breach investigation, and HIPAA compliance workflows.
• Familiarity with patient privacy monitoring technology, EHR audit logs and access controls, and HIPAA/HITECH regulatory requirements preferred.
• Experience in customer engagement, account management, or implementation within healthcare or hospital systems.

• Proven ability to build credible relationships with privacy officers, compliance leaders, and health information management teams while delivering measurable value.
• Strong data analysis skills: comfortable defining metrics, reading engagement dashboards, and turning trends into intervention plans.
• Excellent communication, presentation, and facilitation skills for both customer-facing and executive audiences.
• Ability to manage a portfolio of accounts and competing priorities while maintaining high attention to detail.

This position is open to applicants in the continental United States.

Why Bluesight?

Bluesight’s culture is built on innovation and teamwork. There’s room to grow and opportunities to take initiative. You will partner with sharp, motivated teammates looking to disrupt a massive industry—and have fun doing it.  We truly believe that where you work and what you do matters.  Join us as we revolutionize the hospital pharmacy landscape!

-Competitive salary

-Time off when you need it – unlimited vacation days!

-Generous insurance coverage

-401k program with a company match

-Fun, collaborative culture!

EOE AA M/F/VET/Disability

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, religion, color, national origin, sex, protected veteran status, disability, or any other basis protected by federal, state or local laws.