Principal Cloud Solutions Architect - Presales - Hyperscaler

Job Summary

We are hiring for a position located in the United States for NetApp's Hyperscaler 1st party cloud storage services Cloud Solutions Architect (CSA) team to operate in a technical pre-sales capacity supporting NetApp's first-party cloud storage services offerings. This role is responsible for identifying strategic customer workloads, designing and architecting hyperscaler-based solutions, leading technical validation activities, and helping customers adopt NetApp cloud services within hyperscaler environments.

Much of the customer engagement will be conducted collaboratively with hyperscaler sales and technical teams, where we provide deep technical expertise around NetApp cloud services, enterprise workloads, data management, and cloud architecture. The qualified candidate must be capable of articulating how NetApp technology enables customer innovation and business transformation through Hyperscaler 1st party cloud storage services.

This is a highly technical, customer-facing role with a significant emphasis on customer engagement, partner collaboration, technical leadership, and strategic solution design. The successful candidate will play a key role in helping establish, scale, and accelerate NetApp's Hyperscaler 1st party cloud storage services business while influencing product direction and field readiness.

• Supporting Hyperscaler 1st party cloud storage services
• Working with strategic enterprise customers and hyperscaler field teams
• Preference for candidates located in EST or CST time zones
• Location: Remote

About Us

We are part of NetApp's global Cloud Solutions Architect organization within the Public Cloud Services business unit. Our mission is to help customers successfully adopt and expand their use of cloud services by combining NetApp's enterprise data management expertise with the innovation and scale of leading hyperscale cloud providers.

As part of the Hyperscaler 1st party cloud storage services Cloud Solutions Architect team, you will help launch and grow NetApp's first-party cloud storage services offerings while working closely with hyperscaler partners, Product Management, Engineering, Sales, Professional Services, and Customer Success. We operate in a fast-paced environment focused on innovation, continuous learning, customer success, and business growth

Job Responsibilities

What You'll Do

• Qualify customer opportunities and identify strategic workloads well suited for hyperscaler cloud adoption.
• Design end-to-end cloud architectures leveraging NetApp services and Hyperscaler 1st party cloud storage services.
• Deliver technical presentations, workshops, demonstrations, architecture reviews, and executive briefings.
• Lead technical validation engagements and proof-of-concept activities.
• Serve as a trusted advisor for customer cloud modernization, migration, AI, analytics, enterprise applications, and data platform initiatives.
• Collaborate with hyperscaler sales and technical teams to drive customer adoption and workload expansion.
• Develop reusable architectures, best practices, and technical assets for the Hyperscaler 1st party cloud storage services business.
• Provide expert field feedback to Product Management and Engineering based on customer requirements and implementation experience.
• Partner with Professional Services and Customer Success to ensure successful customer onboarding, production readiness, and expansion.
• Maintain accurate opportunity status, technical milestones, risks, next steps, and forecasting inputs within Salesforce.
• Mentor other Cloud Solutions Architects and contribute to global or geographic technical communities, advisory groups, and enablement programs.

Self-study and learning time:

• Staying abreast of the latest developments in hyperscaler cloud services, public cloud services, enterprise workloads, and the broader industry.
• Acquiring and maintaining advanced technical expertise and relevant certifications.
• Developing or enhancing processes, techniques, enablement, and technical assets used by NetApp and hyperscaler partner sales and technical teams.

Requirements & Education

• Bachelor's degree or equivalent experience in Computer Science, Information Technology, Engineering, or a related field.
• 12+ years of relevant industry experience.
• 8+ years of experience in a customer-facing Solutions Architect, Cloud Architect, Technical Sales, or equivalent role.
• At least five years' experience with hyperscaler infrastructure providers, such as Azure, AWS, GCP, or OCI.
• Deep hyperscaler cloud architecture experience strongly preferred, with demonstrated ability to rapidly establish depth in new first-party cloud storage services offerings.
• Professional-level hyperscaler architecture certification preferred or expected within an agreed onboarding period.
• Advanced hyperscaler architecture certifications strongly desired.
• Complementary certifications in networking, security, DevOps, FinOps, databases, AI, or related disciplines are a plus.
• NetApp ONTAP and broader NetApp portfolio experience preferred.
• Experience supporting enterprise cloud migrations, modernization efforts, and production workload adoption.
• Experience working with strategic enterprise customers and executive stakeholders.