Portuguese speaking Customer Experts for Dyson - Work Remote In Greece

Portuguese Speaking Customer Experts for Dyson

About Mercier Consultancy Group

Mercier Consultancy Group is one of Europe's most respected international recruitment and business process outsourcing firms, connecting exceptional multilingual talent with world-class brands across the globe. With a proven track record of placing thousands of professionals into rewarding careers, we pride ourselves on delivering a seamless, supportive, and premium candidate experience from first contact to successful placement. At Mercier Consultancy Group, we don't just find you a job — we help you build a career you're proud of.

Job Overview

Mercier Consultancy Group is thrilled to present an outstanding opportunity for Portuguese-speaking professionals to join the customer support team of Dyson — one of the world's most iconic and innovative consumer electronics brands. This is your chance to secure a highly sought-after Portuguese speaking Customer Experts for Dyson position in Greece, working remotely from the comfort of your home while being based in this stunning Mediterranean country. If you are passionate about premium consumer electronics, dedicated to delivering exceptional customer experiences, and eager to grow your career in an internationally recognised environment, we want to hear from you.

Key Responsibilities

• Deliver outstanding customer support to Portuguese-speaking clients regarding Dyson's range of premium consumer electronics products, including vacuum cleaners, air purifiers, hair care devices, and more
• Handle inbound customer enquiries via phone, email, and live chat in a professional, empathetic, and timely manner
• Diagnose and troubleshoot technical issues related to Dyson consumer electronics, providing clear and accurate guidance to customers
• Process product returns, replacements, warranty claims, and escalations in line with company policies and consumer electronics industry standards
• Maintain up-to-date knowledge of Dyson's evolving product portfolio and consumer electronics innovations to provide expert-level advice
• Accurately log all customer interactions, feedback, and case details into the CRM system to support quality assurance and reporting
• Collaborate with internal teams to resolve complex customer issues and ensure a consistently high standard of service delivery
• Proactively identify opportunities to enhance the customer experience and contribute to continuous improvement initiatives within the consumer electronics support environment

Requirements

• Native or fluent Portuguese language skills, both spoken and written, are essential for this role
• Valid EU passport or EU citizenship (mandatory requirement)
• A genuine interest in consumer electronics, technology, and innovative products — prior experience with or knowledge of the Dyson brand is a distinct advantage
• Previous experience in customer service, technical support, or a related field within the consumer electronics or technology industry is preferred
• Excellent communication and interpersonal skills, with a natural ability to engage customers with professionalism and empathy
• Strong computer literacy, including experience with CRM platforms and digital communication tools
• Self-motivated, detail-oriented, and capable of working independently in a remote environment while meeting performance targets

Benefits

What We Offer

• Competitive Monthly Salary reflective of your skills and experience in the consumer electronics support sector
• Fully Paid Training programme to ensure you are fully equipped with the product knowledge and skills required to excel
• Comprehensive Health Insurance coverage for your peace of mind
• Fully Paid Relocation Package including return flight, airport transfer, and hotel accommodation upon arrival in Greece
• Monthly Performance Bonus rewarding your dedication and results
• 2 Extra Salaries Per Year in the form of a 13th and 14th salary — a highly valued benefit exclusive to this package
• Remote working arrangement within Greece, offering flexibility and a healthy work-life balance
• And Much More...

Life in Greece

Relocating to Greece means embracing one of Europe's most enviable lifestyles — a breathtaking combination of ancient history, vibrant culture, and over 300 days of glorious sunshine each year. Greece is a country that has captivated hearts for millennia, and it is easy to see why: from the iconic architecture of Athens to the crystalline waters of the Aegean islands, life in Greece offers an extraordinary backdrop for both personal and professional growth. Whether you are exploring ancient ruins on weekends or sipping coffee by the seafront after work, Greece delivers a quality of life that is simply unmatched across Europe.

Beyond its natural and cultural treasures, Greece is also renowned for its warmth, hospitality, and world-famous cuisine — from fresh Mediterranean seafood to hearty traditional dishes that reflect the richness of Greek culture. The cost of living in Greece remains highly competitive compared to other Western European countries, allowing you to enjoy a fulfilling and comfortable lifestyle without compromise. For Portuguese-speaking professionals considering jobs in Greece, this is a rare and exciting opportunity to live, work, and thrive in one of the most beautiful countries in the world while advancing a career in the global consumer electronics industry. Greece truly is a destination that offers the perfect balance of professional ambition and personal fulfilment.

How to Apply

If you are a passionate, Portuguese-speaking professional ready to take on the Portuguese speaking Customer Experts for Dyson position in Greece and elevate your career within the consumer electronics industry, we would love to connect with you. This is one of the most exciting Portuguese-speaking jobs currently available, and places are strictly limited. Click Apply Now to submit your application today and take the first step towards an exceptional new chapter — with the full support and expertise of Mercier Consultancy Group behind you every step of the way. We look forward to welcoming you to the team.