People & Staffing Coordinator

About the Role

We are looking for a highly organised, proactive and people-focused People & Staffing Coordinator to support workforce coordination and day-to-day staffing operations.

The successful candidate will play an important role in ensuring staffing requirements are managed efficiently, schedules and resources are coordinated, and communication between employees, management and relevant stakeholders remains clear and consistent.

This role is suited to someone with experience in staffing coordination, scheduling, healthcare administration, operations or recruitment. You should be comfortable managing multiple priorities, solving problems and keeping processes moving in a fast-paced environment.

Requirements

Key Responsibilities

1. People & Staffing Coordination

• Coordinate staffing requirements and assist with ensuring the right resources are available where needed.
• Support workforce scheduling, allocation and coordination.
• Communicate with employees and relevant stakeholders regarding availability, scheduling and staffing requirements.
• Monitor staffing needs and assist with identifying potential gaps or scheduling conflicts.
• Follow up on outstanding staffing matters and ensure issues are addressed promptly.
• Maintain accurate employee, staffing and scheduling records.

2. Scheduling & Operational Support

• Assist with coordinating schedules, shifts and staffing arrangements.
• Monitor changes to schedules and communicate updates to relevant parties.
• Identify scheduling conflicts and work towards practical solutions.
• Support day-to-day operational processes to ensure staffing activities run smoothly.
• Keep trackers, systems and records updated.
• Assist with reporting and administrative tasks related to workforce coordination.

3. Communication & Relationship Management

• Serve as a point of contact for staffing-related queries and coordination.
• Build positive working relationships with employees, managers and internal teams.
• Communicate clearly and professionally across different channels.
• Follow up consistently to ensure requests and outstanding matters are resolved.
• Escalate staffing challenges or operational concerns when necessary.

4. Recruitment & Talent Acquisition Support

• Provide recruitment coordination support when required.
• Assist with candidate communication, interview scheduling and recruitment administration.
• Support the coordination of staffing requirements with the relevant recruitment teams.
• Maintain accurate candidate and recruitment information in the relevant systems.

Minimum Requirements

• Previous experience in staffing coordination, workforce coordination, scheduling, healthcare administration, operations, Talent Acquisition or recruitment is preferred.
• Recruitment or Talent Acquisition experience is advantageous but not essential.
• Strong organisational and time-management skills.
• Excellent written and verbal communication skills.
• Strong relationship-management and interpersonal abilities.
• Excellent problem-solving skills, attention to detail and follow-through.
• Ability to manage multiple priorities in a fast-paced, high-volume environment.
• Proficiency in Microsoft Office and Google Workspace.
• Comfortable working with CRM, ATS or similar systems.
• Ability to work independently in a remote environment.
• Reliable internet connection and a suitable home-office setup.
• Ability to work hours aligned with US business operations.

Advantageous Experience

• Bachelor's degree (BA/BS) – highly preferred.
• Spanish-speaking candidates are preferred.
• Previous experience in healthcare, ABA or behavioural health.
• Experience coordinating healthcare professionals, clinical staff or distributed teams.
• Exposure to workforce management, staffing or scheduling platforms.
• Experience supporting recruitment or talent acquisition processes.

Ideal Candidate Profile

The ideal candidate is a natural organiser who enjoys working with people and keeping operations running smoothly. They should be proactive, dependable and comfortable taking ownership of coordination tasks while balancing multiple priorities.

We are looking for someone who is:

• Highly organised: Able to manage schedules, staffing requirements and competing priorities.
• People-focused: Builds positive relationships and communicates confidently with different stakeholders.
• Proactive: Identifies potential issues, follows up and takes initiative.
• Solutions-driven: Can think on their feet and resolve scheduling or staffing challenges.
• Detail-oriented: Maintains accurate records and ensures nothing falls through the cracks.
• Adaptable: Comfortable working in a fast-paced environment where priorities can change.
• Independent: Can manage responsibilities effectively while working remotely.

Education

A Bachelor's degree (BA/BS) is highly preferred.

Relevant practical experience in staffing, scheduling, healthcare administration or operations will also be considered.