People Operations Partner (Workday HCM)

About Us

We are Emerus, the leader in small-format hospitals. We partner with respected and like-minded health systems who share our mission: To provide the care patients need, in the neighborhoods they live, by teams they trust. Our growing number of amazing partners includes Allegheny Health Network, Ascension, Baptist Health System, Baylor Scott & White Health, ChristianaCare, Dignity Health St. Rose Dominican, The Hospitals of Providence, INTEGRIS Health, MultiCare and WellSpan. Our innovative hospitals are fully accredited and provide highly individualized care. Emerus' commitment to patient care extends far beyond the confines of societal norms. We believe that every individual who walks through our doors deserves compassionate, comprehensive care, regardless of their background, identity, or circumstances. We are committed to fostering a work environment focused on teamwork that celebrates diversity, promotes equity and ensures equal access to information, development and opportunity for all of our Healthcare Pros.

Position Overview

The purpose of this position is to serve as a liaison between employees and the functions of the HR Operations Team. The People Operations Partner will engage directly with employees and leaders answering questions and providing information on the HRIS system, payroll, benefits, and leave administration. The People Operations Partner will review and analyze inbound requests, identify the issue, provide the correct solution, or escalate to the appropriate team member as needed.

Essential Job Functions

• Support all aspects of the HR Operations Team’s inbound ticket requests by troubleshooting, problem solving and providing timely responses.
• Update and maintain the HR Operations Team’s webpage with current information.
• Create communications, standard operating procedures, and reports to support the HR Operations Team’s functions
• Identify and analyze issues within the HRIS system and propose solutions
• Provide HRIS support, develop training documents, and train users
• Completes projects assigned by the HR Operations Director according to established timelines and metrics
• Performs additional duties as assigned

Other Job Functions

• Positive Team Player
• Excellent customer service skills
• Strong time management and organizational skills
• Strong troubleshooting, researching and problem-solving skills 
• Detail oriented

Basic Qualifications

• Five years of Human Resources experience
• Bachelor’s Degree or equivalent experience required: in Human Resources or closely related field preferred
• Two years of Workday experience preferred
• Proficiency with Microsoft Office (Excel, Word, PowerPoint and Outlook) required
• Position requires fluency in English, written and oral communication