Payroll Specialist III

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region. 

Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.

Our brand promise - Makes Work Life Better™- Reflects our commitment to employees, customers, partners and communities globally.

Location: Work is what you do, not where you go. For this role, we are open to remote work and can hire anywhere in India.

About the opportunity

As a Payroll Specialist III, you will deliver accurate, timely payroll services for assigned clients, covering processing, reconciliation, auditing and transmission. You will resolve complex payroll matters, meet contractual and legislative requirements, and support peers and customers.

What you’ll get to do

•  Process, reconcile, audit and transmit end-to-end payroll, including payroll changes, tax forms, payments, benefits and garnishments, accurately and on time.

•  Manage quarter-end and year-end processing; for Canada, reconcile monthly tax remittances and interpret garnishment requirements and process Records of Employment (ROEs) as needed.

•  Audit peer work and client data, maintain quality standards, and meet and report on service-level agreement (SLA) metrics and contractual and legislative requirements.

•  Resolve client, employer and employee inquiries with internal partners; lead customer meetings when required and support Client Relationship Executives.

•  Manage client and consumer cases and administrative tasks, keeping documentation complete, accurate and timely with minimal supervision.

•  Guide payroll specialists, train peers and customers, improve processes, and create and update standard operating procedures with quarterly document reviews.

•  Execute minor product configuration updates, including PCR Lite where applicable, and follow established change-control standards.

Skills and experience we value

•  3.5- 5.0 years of Canadian payroll knowledge (maximum 5.5 years) and participation in 2–3 year-end payroll processing cycles.

•  End-to-end payroll experience across multiple clients, including payrolls of 2,500+ employees and complex customer requirements.

•  Knowledge of payroll, benefits, garnishments, ROEs, taxation and applicable legislation, with strong quality-control and auditing skills.

•  Intermediate to advanced Microsoft Excel proficiency, supported by analytical, organizational and problem-solving skills.

•  Fluent written and spoken English, with the ability to communicate and collaborate effectively with clients and internal teams.

•  Strong time management and understanding of SLAs and payroll deliverables; independent decision-making, teamwork and ownership from start to finish.

•  Relevant industry certifications, or willingness to obtain them after employment, and a commitment to continuous learning in a changing environment.

What would make you really stand out

•  Multinational payroll processing experience across the United States and Canada.

•  Bilingual proficiency in French and English.

•  Experience with Dayforce HCM or similar cloud payroll technology.

•  Experience delivering payroll services in an outsourced environment.

What’s in it for you

Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.

We encourage individuals to apply based on their passions.

Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits.

With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself. 

Artificial intelligence may be used in the screening, assessment, or selection of applicants for this position.

Fraudulent Recruiting

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Dayforce actively monitors all job applications to ensure authenticity. Submissions determined to be fraudulent or misleading will be declined from the recruitment process