The Patient Navigation Assistant guides patients through the healthcare system by coordinating appointments, referrals, and follow-up care. They serve as a primary point of contact to address patient concerns, maintain accurate electronic health records, and help remove barriers to care.
Benefits:
Paid time off
401(k) matching
Competitive salary
Dental insurance
Flexible schedule
About the Role:
APremium Healthcare Solution, LLC is looking for a compassionate and driven Patient Navigation Assistant to join their growing team in Conyers, GA. In this role, you'll be the guiding force that helps patients move seamlessly through their healthcare journey — making a real difference in people's lives every day. If you're passionate about patient care and thrive in a fast-paced healthcare environment, we want to hear from you!
Responsibilities:
Guide patients through the healthcare system, including scheduling appointments, referrals, and follow-up care coordination
Serve as a primary point of contact for patients, addressing questions and concerns with empathy and professionalism
Assist patients in understanding treatment plans, discharge instructions, and available healthcare resources
Collaborate with clinical staff, physicians, and administrative teams to ensure continuity of care
Maintain accurate and up-to-date patient records in the electronic health record (EHR) system
Identify and help remove barriers to care, including insurance, transportation, and social determinants of health
Monitor patient progress and proactively follow up to ensure adherence to care plans
Requirements:
High school diploma or GED required; associate's or bachelor's degree in healthcare, social work, or related field preferred
Prior experience in a healthcare, patient services, or care coordination setting strongly preferred
Familiarity with medical terminology, EHR systems, and healthcare workflows
Strong interpersonal and communication skills with a patient-first mindset
Ability to multitask, prioritize, and problem-solve in a dynamic environment
Knowledge of community health resources, insurance processes, and care management principles
Bilingual candidates are a plus
About Us:
APremium Healthcare Solution, LLC is a dedicated healthcare services organization based in Conyers, GA, committed to delivering high-quality, patient-centered care to the communities we serve. Our patients trust us for our personalized approach and unwavering commitment to their well-being. We foster a supportive, team-oriented workplace where every employee is valued and empowered to make a meaningful impact.
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