The Patient Navigation Assistant guides patients through the healthcare system by coordinating appointments, referrals, and follow-up care. They serve as a primary point of contact to address patient concerns, maintain accurate electronic health records, and help remove barriers to care.
The lead technician will oversee daily data entry operations for long-term care pharmacy processing and ensure the accuracy of patient records. They are also responsible for training junior staff and coordinating with clinical teams to resolve data discrepancies.
The Virtual Medical Assistant will coordinate patient scheduling, manage electronic health records, and facilitate communication between patients and providers. They will also assist with billing, insurance verification, and ensure compliance with HIPAA standards.
The Medical Billing Assistant is responsible for processing and submitting medical claims while verifying patient insurance eligibility. They also manage payment posting, resolve billing discrepancies, and maintain accurate patient records within the EMR/EHR system.
