Patient Account Representative 2 - Hospital
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AI Summary
The Patient Accounts Representative 2 manages hospital and professional charges to ensure prompt payment and reimbursement. Responsibilities include monitoring patient accounts, handling claim submissions, researching denials, and managing communications with insurance carriers and patients.
The Patient Accounts Representative 2 works with patients, co-workers and external agencies to ensure the prompt payment and/or reimbursement of hospital and/or professional charges. The Patient Accounts Representative 2 is responsible for the monitoring of patient accounts which includes, but is not limited to: claim submissions, researching and reviewing back end denials; determining appropriate action for submission of provider claims; outbound and inbound calls from insurance carriers, providers and patients; payment posting; collections; account adjustments and appeals.
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