Operations Manager/ Administrative Support

About the Role

We are seeking a highly organised and proactive Operations Manager / Administrative Support professional to play a pivotal role in ensuring the smooth day-to-day operation of the business. This position combines hands-on administration with operational coordination, supporting contractor care, internal processes, documentation management, scheduling, and business-wide support activities.

The successful candidate will be a dependable self-starter who thrives in a fast-paced environment, takes ownership of responsibilities, and continuously looks for opportunities to improve processes and efficiency across the organisation.

About the Client

You will be working with a specialist recruitment and talent solutions provider that partners with organisations across technology, digital, and professional services sectors. Renowned for its relationship-driven and consultative approach, the business is committed to delivering exceptional hiring outcomes while building long-term partnerships with clients and candidates alike.

With a strong focus on integrity, accountability, and service excellence, the organisation fosters a collaborative culture where initiative, reliability, and continuous improvement are highly valued.

Ideal Profile

Experience & Role Requirements

• Minimum 3 years’ experience in an administrative, operations, office support, or similar role.
• Demonstrated ability to manage multiple priorities and deadlines in a dynamic environment.
• Experience supporting contractor coordination, scheduling, or general business operations.
• Strong background in documentation, record management, and administrative processes.
• Ability to work independently, take initiative, and effectively manage urgent requests.

Essential Systems & Tools

• Microsoft Office Suite, including Excel, Word, and Outlook.
• Calendar management and scheduling platforms.
• Data entry and document management systems.

Preferred Experience

• Exposure to CRM or ATS platforms such as JobAdder.
• Basic bookkeeping, payroll, or finance administration experience.
• Experience using travel booking or cost-management tools.
• Exposure to process automation tools and workflow improvements.

Personal Attributes

• Excellent verbal and written communication skills.
• Highly organised with exceptional time management capabilities.
• Proactive, resourceful, and solutions-focused.
• Strong attention to detail and commitment to accuracy.
• Reliable, adaptable, and collaborative team player.

Responsibilities

Operations & Administration

• Manage daily administrative and operational activities to support efficient business operations.
• Maintain accurate records, documentation, and reporting systems.
• Prepare contracts, business documents, and data entry tasks with a high level of accuracy.
• Provide general operational support across the business as required.

Contractor Care & Coordination

• Coordinate contractor onboarding activities and ongoing engagement initiatives.
• Support contractor communication and relationship management processes.
• Ensure contractor-related administration is completed accurately and on time.

Scheduling & Internal Support

• Manage scheduling requirements and calendar coordination.
• Facilitate internal communication and coordination across teams.
• Support leadership and stakeholders with administrative and operational requirements.

Travel & Business Support

• Coordinate travel arrangements and support cost-effective planning activities.
• Assist with ad hoc business requirements and priority requests as needed.

Process Improvement

• Collaborate with leadership to identify operational inefficiencies.
• Recommend and implement practical improvements to workflows and business processes.
• Contribute to the ongoing optimisation of systems, procedures, and operational effectiveness.

How we take care of our team

💰 Get paid in Australian Dollars
🏥 Medical insurance from day one for you + spouse (or parents if unmarried)
🩺 Generous OPD coverage from doctor visits to all your medical needs
🏡 Home office setup allowance to build your ideal workspace
🌐 Internet allowance to keep you connected
💪 Gym & wellness allowance to stay fit and balanced
🎉 Work hard, play hard – regular team events & engagement activities
🧠 Diji Assist – Mental health & counseling support when you need it
📚 We invest in you – reimbursement for industry certifications
🗣️ Open-door culture – your ideas and feedback always matter
🌍 Flexible work – home or office, wherever you do your best work
🏆 Rewards & recognition that actually recognize you
🥳 Great christmas & financial year-end parties to unwind with your loved ones