Operations Associate

Are you passionate about making a meaningful difference in rural healthcare? Are you looking for an opportunity to grow yourself and truly make a difference with your career? Are you motivated by serving others? Do you consider yourself a 'go-getter' who strives for excellence? If so, join us as an Operations Associate at Wilderness Medical Staffing!

About Us: 

Wilderness Medical Staffing is a leading locum tenens healthcare staffing agency specializing in providing skilled nurse practitioners, physician assistants, and physicians to underserved rural and remote communities in Alaska and the Northwestern United States. Our mission is to ensure access to quality healthcare services in these challenging regions, bridging the gap between healthcare professionals and the communities in need.

Position Overview:

Now we are looking for the newest member of the Wilderness Medical Staffing team! The Operation Associate’s mission is to ensure that our job placements are a success by offering excellent customer service to our healthcare providers and clients, while coordinating assignment logistics, including:

• Hospital credentialing for providers 
• Provider onboarding – collecting all relevant information and documentation from healthcare providers 
• Contracts 
• Travel  
• Lodging 
• Phone call and email management 
• Assignment detail tracking 
• Database management (CRM) 
• Document organization and management 
• WMS team collaboration with our other internal departments 

Your role as an Operations Associate will include exceeding client and medical provider expectations with an amazing level of service. We want someone who can develop relationships with our medical providers and healthcare facilities by maintaining high levels of trust and rapport. 

Required Competencies:

• Strong organization and planning 
• Attention to detail
• Proactive
• Relationship-builder
• Effective communicator (written and oral)
• Effectively prioritize competing tasks
• Analytical skills
• Creative problem solver
• Flexible and adaptable
• Efficient
• Calm under pressure

Qualifications:

• Bachelor’s degree from an accredited college or university or equivalent work experience
• The competencies above
• Experience in the healthcare field preferred
• Experience keeping regular and detailed documentation
• Track record of success in previous positions
• Excellent computer skills and experience including Microsoft Office

Remote (Work-From-Home) Requirements:

• Must be able to work and keep normal business hours (Monday through Friday, 8AM – 5PM Pacific Daylight Time).
• Dedicated work-from-home space (quiet, private).
• Must have high-speed internet for video calls and daily job requirements. 
• This is a remote position. You must be a self-starter who is disciplined and able to manage a busy schedule without direct, in-person supervision.

Compensation:

• Pay: $24 - $26 per hour DOE
• Additional Compensation: Quarterly profit sharing
• Benefits: Package that includes health insurance, PTO, 401(k), and an in-person annual team retreat!
• Hours: 40 hours per week

Company Values:

At Wilderness Medical Staffing, we are committed to upholding a set of core values that define our culture and guide our interactions. Our values are the foundation of our success and reflect our unwavering dedication to providing exceptional service in the rural healthcare staffing industry:

• Perseverance: Get where we need to go, somehow, someway, and nothing will stop us
• Ownership: Master your area of the business and bring solutions
• Teamwork: Eagerness to sacrifice personal interest for the sake of the team
• Integrity: Do right by our clients, providers, and team
• Excellence: Make every day your masterpiece

We are looking for individuals who share these values and are eager to contribute to our success. If you resonate with our values and are ready to make a difference, we encourage you to apply for our Operations Associate position and become a part of our dedicated team.

Application Process:

To apply, please submit your resume, a cover letter, and complete the online application questions in full. If chosen to move forward with the application process, you may be required to set up reference calls with your previous employers.

Wilderness Medical Staffing is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

Position is open until filled.

Explore Wilderness Medical Staffing:

1. Visit our website: https://wildernessmedicalstaffing.com 
2. Read our blog entries
3. Watch a video from our founder
4. Discover WMS provider experiences
5. Follow us on LinkedIn, Instagram, or Facebook pages for updates and photos