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Act as the primary technical point of contact for Portuguese-speaking users in Brazil, providing L2/L3 support for NetSuite Finance and Accounting modules. Manage support tickets, ensure tax compliance with Avalara, and provide expert guidance on financial best practices.
Job Overview:
We are seeking a highly skilled, Portuguese-speaking NetSuite Finance SME to provide
dedicated remote support for a global organization's operations in Brazil. This role is part of a
high-touch, white-label support model where you will represent our partner, to their end-client.
Job Responsibilities:
Direct Support: Act as the primary technical point of contact for Portuguese-speaking
users in Sao Paulo, Brazil.
L2/L3 Troubleshooting: Resolve complex Finance and Accounting module issues within
NetSuite.
Tax Compliance: Provide expert support for Avalara integrations and ensure alignment
with Brazilian statutory tax requirements.
White-Label Delivery: Manage and document all support tickets within the Teamwork
Desk platform, maintaining the brand identity of our partner.
Expert Guidance: Advise the client on NetSuite best practices for financial reporting,
period close, and accounting workflows.
Job Qualifications:
Language: Native or professional-level fluency in Portuguese (written and verbal).
Technical Expertise: Minimum 5+ years of hands-on NetSuite Functional experience
with a heavy focus on the Finance/Accounting modules.
Specialization: Proven experience with Avalara tax automation within a NetSuite
environment.
Communication: Excellent client-facing skills; ability to explain complex technical fixes to non-technical stakeholders in Portuguese and English.
Education: Degree in Accounting, Finance, or a related field is highly preferred.
About Atticus:
Atticus Advisory Solutions Inc. is a specialized remote staffing and IT offshoring firm based in the Philippines, providing vetted, high-quality Filipino talent to global tech startups, SMEs, and consulting firms, focusing heavily on niche areas like ERP (NetSuite), Accounting and Finance and IT, offering integrated recruiting, upskilling, and HR support to ensure high retention and reliable offshore teams.
Atticus provides a comprehensive solution for international companies to build dedicated, outsourced teams and efficiently scale their technical and administrative capabilities by leveraging skilled Filipino talent, managed with a focus on quality and long-term retention. We ensure the teams perform like extensions of the client’s own operations.
Who We Are:
We are a customer-focused organization that puts people at the heart of everything we do. We believe great outcomes come from strong collaboration, where ideas are openly shared and teamwork is valued.
Our team members are proactive and confident—they take ownership, speak up, and are not afraid to ask questions. We encourage curiosity and continuous improvement, empowering everyone to challenge the status quo and find better ways of working.
We foster a growth mindset, where learning is continuous, feedback is welcomed, and mistakes are seen as opportunities to grow. Here, you are supported to develop your skills, improve processes, and make a meaningful impact.
Why Join Us:
At Atticus Advisory Solutions Inc, we value our employees and provide a positive and collaborative work environment. We offer competitive compensation, benefits, annual leaves, health and medical insurances. Our culture offers flexible working arrangement and opportunities for growth and development.
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