Nederlands Sprekende Customer Support Expert - Work In Athens, Greece

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with world-class organizations in the BPO and Customer Support Services sectors. We pride ourselves on providing a bespoke, concierge-level experience for our candidates, ensuring your career transition is both seamless and rewarding.

Job Overview

We are currently sourcing exceptional talent for a high-profile Nederlands Sprekende Customer Support Expert position in Greece. This is a unique opportunity to advance your career in the dynamic Customer Support Services industry while enjoying the vibrant lifestyle that only jobs in Greece can offer.

Key Responsibilities

• Deliver professional and empathetic customer service via phone, chat, and email to Dutch-speaking clients.
• Resolve complex inquiries and technical issues within the Customer Support Services framework with efficiency and precision.
• Maintain high levels of customer satisfaction by providing accurate information and troubleshooting solutions.
• Collaborate with cross-functional teams to escalate and resolve high-priority ticket requests.
• Stay updated on product knowledge and service protocols to ensure service excellence.
• Consistently meet individual and team performance targets to maximize the quality of support services.
• Document all interactions in the CRM system accurately, ensuring data integrity and follow-up excellence.

Requirements

• Native or fluent Dutch (spoken and written) is mandatory for this role.
• Valid EU passport or a valid work permit for Greece.
• Proven experience or a strong interest in the Customer Support Services industry.
• Strong digital literacy and the ability to adapt to new software platforms quickly.
• Excellent interpersonal skills and a commitment to delivering a premium customer experience.
• Resilience and a proactive attitude towards professional development in an international environment.

Benefits

What We Offer

• Competitive Monthly Salary with regular performance-based increases.
• Two extra salaries per year (13th and 14th salary bonus).
• Fully Paid Relocation Package (flight, transfer, and hotel accommodation provided).
• Monthly Performance Bonus for high-achieving team members.
• Comprehensive, fully paid training program to ensure your success.
• Full Health Insurance coverage and access to premium wellness benefits.
• Endless opportunities for career progression within the global Customer Support Services industry.

Life in Greece

Choosing one of our Dutch-speaking jobs means embracing a life of sun, history, and Mediterranean charm. Greece is world-renowned for its beautiful landscapes, hospitable culture, and an outdoor lifestyle that promotes a perfect work-life balance. When you move to Athens for this Nederlands Sprekende Customer Support Expert position in Greece, you are choosing a historic city that pulses with modern energy, vibrant nightlife, and endless cultural exploration.

Living in Greece offers an incredible quality of life, where you can enjoy world-class cuisine and a laid-back lifestyle after your working day. With our comprehensive relocation package, we make moving to Greece an effortless transition. Join our team and discover why so many professionals choose to build their future here, making the most of the unique career opportunities and sunshine that Greece provides.

How to Apply

Are you ready to embark on an exciting international career with Mercier Consultancy Group? We invite you to Apply Now and take the first step toward your new life in the sun. Our team of experts will review your profile promptly to discuss your potential fit for this rewarding position. We look forward to hearing from you!