NDIS Admin Assistant (005-01174)

​​Looking for Filipino (Philippines-based) candidates

Job Role: Admin Assistant

Compensation: 1,200 AUD/month

Engagement type: Independent Contractor Agreement

Work Schedule: This role is expected to align with the AU business hours (approx. 9 AM - 5 PM, Monday to Friday) for collaboration, but as a contractor, you’ll have flexibility in how you manage your time.

Who We Are: At Hunt St, we help Australian companies hire top remote talent in the Philippines. For this role, you will be engaged directly by the client as an independent contractor. We are not an outsourcing agency. All of our roles are 100% remote, so you'll be able to work from home.

Who The Client Is: Our client is a purpose-driven organisation that empowers individuals with disability and their families to thrive through inclusive services, creative solutions, and strong community connections. This team specialises in plan management, ensuring NDIS participants can focus on their goals while staying in control of their provider choices. By taking care of behind-the-scenes admin, like processing invoices and tracking spending, they help make life simpler for those navigating the system. With a team made up of both professionals and those with lived experience, their work also contributes to broader community initiatives that foster inclusion and connection.

Role Overview: As Admin Assistant, you will ensure the smooth execution of financial processes for NDIS plan participants. Your accuracy and organisational skills will contribute to timely invoice handling, reliable budget tracking, and robust internal reporting—freeing Plan Managers to focus on client outcomes.

Key Responsibilities: 

• Financial Administration & Invoice Processing – Support Plan Managers by accurately and efficiently processing provider invoices using Careview.
• Tasks include:
• Verifying provider ABNs and correct bank account details
• Confirming correct item codes and price limits based on the NDIS Support Catalogue
• Ensuring services align with participants' approved NDIS plan categories
• Entering and tracking invoices through Careview's workflow (e.g. “on hold”, “approved”, “extracted”)
• Flagging errors or inconsistencies to the Plan Manager prior to processing
• Using automation tools like Careview Streamline to reduce manual errors
• Client Budget Tracking – Assist Plan Managers by helping to monitor and manage participants’ budgets through Careview.
• Tasks include:
• Reviewing available funds before processing invoices
• Alerting the team if budgets are close to being exhausted or over-committed
• Assisting with monthly reconciliation of expenditure against budget categories
• Ensuring funding is used in line with approved support categories (e.g. Core, Capacity Building)
• Client Records & System Compliance – Maintain up-to-date client records in line with operational and audit standards.
• Data Privacy & Confidentiality – Adhere to all internal privacy and data protection policies.
• Responsibilities include:
• Never storing client data locally or on personal devices
• Using secure passwords and two-factor authentication where required
• Logging out of systems when not in use
• Reporting data concerns or breaches immediately
• Following NDIS and organisational privacy guidelines at all times
• Internal Communication & Collaboration – Coordinate with Plan Managers and the Operations team to ensure smooth workflows. You are not required to liaise with clients or external providers.
• General Administrative Support – Provide back-office support to Plan Managers through Careview tasks such as:
• Updating invoice and claim statuses
• Managing document uploads and data entry
• Monitoring queue progress and flagging priorities

Requirements

• Proven experience in administration, bookkeeping, or finance support roles
• Familiarity with NDIS or disability services is a plus
• Exceptional attention to detail and data accuracy
• Proficient with Careview or similar client management/financial systems
• Highly organized, with strong time management skills
• Excellent written communication and internal collaboration skills
• Ability to work efficiently and independently in a remote environment
• Commitment to confidentiality and secure handling of sensitive information