Manage the end-to-end mortgage loan process from initial set-up through to closing while maintaining high accuracy and speed. Coordinate effectively with borrowers, legal teams, and title companies to ensure timely settlements and provide exceptional customer service.
Mortgage Loan Processor Dominion Financial Services Location: Remote Reporting to: Director of Settlement Operations
Who We Are: Dominion Financial Services (DFS) is a nationally recognized private lender dedicated to supporting real estate investors. With a focus on Short-Term Bridge Loans and Long-Term Rental Loans, DFS empowers clients to scale their businesses and build lasting generational wealth. DFS stands out as a leader, consistently achieving strong, measurable growth quarter after quarter. We are currently seeking a detail-oriented and driven Loan Processor to join our rapidly expanding team and contribute to our mission of empowering real estate investors across the nation.
At Dominion, we are committed to building a culture of continuous improvement and innovation. We embrace emerging technologies, including AI, to help our team members work more efficiently, solve problems more effectively, and create greater impact in their roles. Employees are encouraged to explore new tools and processes that improve productivity, enhance the customer experience, and support the company's growth.
Own and advance loans from set-up through closing with accuracy and speed to support a high-volume pipeline.
Deliver an exceptional borrower experience while coordinating all stakeholders to on-time settlements.
In This Role You Will:
Process loans from set-up through closing in an organized and timely manner
Assist with Post-closing issues
Coordinate mortgage settlements with borrower, legal, and title
Review document checklists to ensure completeness and accuracy
Review title, legal, and settlement documents
Build relationships with borrowers and deliver a high level of customer service
Communicate with transaction stakeholders
Maintain an individual pipeline of loans
Requirements:
3+ years of title and/or mortgage experience
Strong experience reviewing title documents
Prior experience with Salesforce-preferred
Proficiency with Outlook and Adobe products
Strong Microsoft Office experience
Experience lending directly to LLCs is a plus
Must be incredibly detail-oriented
Advanced critical thinking and problem-solving skills
Advanced verbal and written communication skills
Strong organizational, planning, and time management skills
Real estate knowledge is a plus
Strong work ethic and can-do attitude
AI-Enabled Workplace Our company actively incorporates artificial intelligence into daily operations and expects team members to utilize AI tools as part of their standard workflow. All employees are provided with access to Claude, including unlimited token usage, and are encouraged to leverage AI to increase productivity, automate routine tasks, improve communication, enhance decision-making, and drive innovation. Experience with AI tools is preferred, and a willingness to adopt AI-assisted work practices is expected for this role.
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