About This Role

As a Monitoring Specialist, you will be responsible for monitoring solar system performance, managing post-install workflows, and supporting activation, funding, and project close-out processes.

This is a detail-oriented operational role that directly impacts customer satisfaction, project timelines, and company revenue. The ideal candidate is organized, proactive, and comfortable managing multiple projects simultaneously.

Responsibilities

• Monitor residential solar system performance using Tesla, Qcells, and Enphase platforms
• Build and review system arrays as needed
• Identify, troubleshoot, and escalate system performance or communication issues
• Manage project close-out processes and ensure documentation accuracy
• Submit activation milestones through Palmetto / Lightreach
• Support funding processes by ensuring project milestones are completed accurately and on time
• Track and assist with utility interconnection processes
• Maintain organized and accurate project records
• Collaborate with installation, service, customer experience, finance, and operations teams
• Provide updates and reporting on system performance and project progress

Qualifications

Required

• Experience in residential solar operations
• Experience using Tesla, Qcells, and Enphase monitoring platforms
• Strong understanding of solar monitoring workflows and system performance
• Experience managing close-out documentation and project milestones
• Familiarity with solar funding workflows and requirements
• Experience with PPAs and Lightreach
• Strong organizational skills and attention to detail
• Ability to manage multiple priorities in a fast-paced environment

Preferred

• Experience with utility interconnection processes
• Knowledge of AHJ requirements and PTO (Permission to Operate)
• Familiarity with CRM or project management software
• Solar operations or asset management experience

Legal Disclaimer

SpartanX is an Equal Opportunity Employer that values workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against based on disability. For more information, please visit www.eeoc.gov.