Medication Access Coordinator

Site: Mass General Brigham Medical Group, Inc.

 

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

 

Job Summary

This opportunity is well suited for an experienced pharmacy technician who is interested in applying their medication knowledge, insurance experience, and patient-service skills in a care-coordination role. The Medication Support Coordinator supports patients and clinical teams with prior authorizations, medication access, insurance coverage, and financial-assistance programs.

Responsible for performing a variety of medication-related tasks, as well as other duties in support of department operations within their scope of practice.

Essential Functions:
-Supports the clinic by assisting with patient medication management.
-Receives, reviews and facilitates requests for medication renewal.
-Reviews the requests according to guidelines, pends the requests in the electronic medical record and routes to prescriber for review and signature.
-When electronic prescribing is not available, acts as an agent of the provider to transmit prescription information to pharmacies by phone, fax, or paper.
-Acts as resource for patients on procedures of obtaining prescriptions, generic medications, prior approval requirements, insurance procedures, and other medication related issues.
-Completes medication prior authorization paperwork or e-Forms for signoff by the clinical care team and in collaboration with the patient.
-Monitors progress of prior authorization status throughout review process, updating appropriate parties as necessary.

 

Education
High School Diploma or Equivalent required

Can this role accept experience in lieu of a degree?
No

Licenses and Credentials

Experience
Pharmacy Tech experience preferred

Medical Office/Hospital/Managed Care experience 1-2 years required and Medication Administration/Pharmacy experience 1-2 years required and Experience with electronic medical record system(s) and Outlook preferred

Knowledge, Skills and Abilities
- Knowledge of laws and regulations related to clinical practice and patient confidentiality.
- Knowledge of medication abbreviation and symbols, medication indication and dosage, and common medication questions.
- Strong written and verbal communication skills.
- Demonstrated skills in service excellence including active listening, problem solving and ability to remain calm in emotional situations.

 

Additional Job Details (if applicable)

 

Remote

 

399 Revolution Drive

 

40

 

Regular

 

Day (United States of America)

 

Pay Range

$22.81 - $27.71/Hourly

 

 

Grade

4

 

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

 

0400 Mass General Brigham Medical Group, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

 

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