Medical Education Content Specialist (remote)

Arthrex is a global medical device company and leader in orthopedics medical education. With a corporate mission of Helping Surgeons Treat Their Patients Better™, Arthrex has pioneered the field of arthroscopy and develops more than 1,000 innovative products and procedures each year that support all aspects of orthopedics. The Medical Education department based in Naples, Florida is made up of over 20 physicians, physician assistants and other healthcare professionals.  Arthrex is actively searching for a Medical Education Content Specialist to join the Medical Education team. The successful candidate will work alongside a department of expert orthopedic healthcare professionals, world class faculty, and product management.

Main Objective: 

As a MedEd Content Specialist within Medical Education Technology (MedEd Tech), you will operationalize content strategy and manage educational content across digital platforms. As a member of the Content Management and Distribution team, you will curate, optimize, govern, distribute, and evaluate content to ensure accuracy, relevance, findability, accessibility, and timely delivery for healthcare professionals and learners.

Essential Duties and Responsibilities:

Content Strategy and Stakeholder Partnership 

• Partner with stakeholders to translate business and learner needs into content requirements. 

• Recommend practical improvements to content workflows and platform experiences. 

• Support automated and integrated workflows and escalate operational exceptions. 

Content Management and Distribution 

• Administer CMS, LMS, and DAM workflows and complete content requests within service expectations. 

• Perform content verification and quality assurance to ensure content, metadata, assets, and approvals are complete and correctly configured. 

• Catalog and distribute educational assets across supported platforms, applying metadata, taxonomy placement, permissions, access restrictions, and lifecycle status. 

• Troubleshoot routine distribution issues, version updates, and platform dependencies. 

• Manage distribution timelines, content status changes, and stakeholder notifications. 

Findability, Metadata, and Governance 

• Maintain metadata quality and support taxonomy, content-modeling, and search improvements. 
• Maintain information architecture elements including topics, paths, collections, page activities, and relationships among content objects. 
• Translate stakeholder requirements into scalable navigation, metadata, taxonomy, and content-structure solutions. 
• Document and follow governance policies, procedures, and decision records. 
• Perform routine content audits and coordinate corrections with subject matter experts. 
• Implement approved SEO, AEO, and discoverability practices. 

Analytics and Performance 

• Maintain reporting and dashboards and explain basic performance insights to stakeholders. 
• Collect, validate, and reconcile data from multiple systems. 
• Use analytics to recommend content improvements. 

Project Management and Enablement 

• Lead small and medium-scale projects and coordinate stakeholders, tasks, and documentation. 
• Train contributors on content-management procedures and platform best practices. 
• Document workflows, standards, operational requirements, and business rules. 

Knowledge/Skills:

Communication and Collaboration 

• Communicates effectively with stakeholders and all levels of management. 

• Works across functions and facilitates routine alignment. 

Information Architecture and Content Practice 

• Working knowledge of metadata, taxonomy, content modeling, search, accessibility, and content governance required. 

Technical 

• Experience with CMS and LMS; experience with DAM and Adobe tools. 

• Working familiarity with HTML, CSS, JSON, SEO, and eLearning standards preferred. 

• Experience troubleshooting content, publishing, search, localization, accessibility, and workflow issues across content platforms. 

Project and Operational Leadership 

• Manages multiple priorities and leads small to medium projects. 

• Uses documented processes and service expectations to deliver reliably.
• Works with minimal direction and exercises latitude in determining approaches to assignments. 

Education and Experience:

• B.A./B.S. in a related field required 
• 2 years of related experience required 

Arthrex Benefits

• Medical, Dental and Vision Insurance
• Company-Provided Life Insurance
• Voluntary Life Insurance
• Flexible Spending Account (FSA)
• Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness)
• Matching 401(k) Retirement Plan
• Annual Bonus
• Wellness Incentive Program
• Gym Reimbursement Program
• Tuition Reimbursement Program
• Trip of a Lifetime
• Paid Parental Leave
• Paid Time Off
• Volunteer PTO
• Employee Assistance Provider (EAP)

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by law.