Manager, Learning & Development - Mixed

Your job

As the Manager, Learning & Development, you’ll partner effectively with internal teams and key business partners. You’ll assist staff who are new and tenured in the Sales and Client Success organization. Developing new enablement strategies and improving universal training programs aligned to Onboarding and ongoing education and upskilling of Sales and Client Success will be a key focus. A primary accountability of this team will be to prepare our Sales, Client Success representatives for success, enabling them with the products, systems, and tools at their disposal – and ensuring an appropriately scaffolded learning experience as learners progress in their role and tenure.

As a key player in the organization, you’ll partner with department heads to align our learning and engagement efforts with company goals and function-specific priorities. You’ll build and develop your team to create content that fits our Global Learning and Enablement strategy of results, scale, and simplification, using design frameworks and adult learning theory. Evaluating program effectiveness beyond level 2 and building a chain of evidence for impact will be crucial.

Who you are

• Manage and develop a team of learning enablement specialists; set goals, coach regularly, and foster an inclusive, high-performance team culture.
• Own the ongoing operation and effectiveness of the Sales and CS capability system, ensuring competency and fluency pathways translate into sustained field behavior and measurable revenue impact.
• Partner with other GTM teams, product and revenue partners to translate business priorities into clear capability objectives, enablement strategies, and success metrics aligned to GTM needs.
• Communicate program status, risks, and dependencies to leadership, proactively unblocking cross-team issues and aligning collaborators on rollout and change management approaches.
• Oversee development and launch of scalable, multimodal enablement interventions (e.g., workshops, virtual, digital, practice-based experiences), managing resources and vendors to ensure scalable, high-quality delivery and field adoption.
• Measure and continuously optimize enablement impact, establishing leading and lagging indicators, maintaining dashboards, and using performance data and collaborator feedback to refine pathways and improve revenue outcomes.
• Drive innovation in enablement practices and technology, leveraging adult learning principles, behavioral science, and emerging tools (including AI) to enhance scalability, engagement, and measurable behavior change.

Who we are

• Requires a minimum of 10 years of related experience; or a minimum of 8 years of related experience with a Bachelor’s degree; or 6 years and a Master’s degree; or a PhD with 3 years of experience.
• Experience delivering enablement for client-facing GTM teams (Sales and Client Success essential).
• Experience implementing learning analytics dashboards and continuous improvement loops to measure impact and optimize enablement.
• Expertise designing and scaling multimodal learning programs (ILT, VILT, digital, blended) with measurable business outcomes.
• Excellent business partner and collaborator management, communication, and influence skills, able to align senior cross-functional leaders and translate business priorities into effective learning strategies.
• Proven knowledge of adult learning principles, inclusive and accessible design, and modern learning technologies (e.g., LMS/LXP and authoring/simulation tools such as Synthesia, Elucidat, SmartBuilder, Vyond).
• Demonstrated program and project management capability, managing multiple workstreams including prioritization, planning, risk management, vendor oversight, and data-driven iteration.

Our mission

As the world’s number 1 job site*, our mission is to help people get jobs. We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves. We're looking to grow our teams with more people who share our enthusiasm for innovation and creating the best experience for job seekers.

(*Comscore, Total Visits, March 2026)

Salary Range Disclaimer

At this time, we are not considering candidates in Tier 5 locations: Foster City (Remote), San Francisco (Remote), Sunnyvale (Remote)

The salary range for this role reflects the minimum and maximum compensation for the role. Offers are typically made between the range minimum and the range midpoint. Actual compensation will be determined based on job-related skills, experience, and expertise, as evaluated during the interview process. The range(s) listed is just one component of Indeed's total compensation package for employees. Other rewards may include quarterly bonuses, Restricted Stock Units (RSUs), a Paid Time Off policy, and many region-specific benefits. Compensation may also vary based on where a role is performed, as work locations are grouped into geographic pay tiers to reflect cost of labor differences in different geographic markets. Candidates can view geographic pay tiers by location on our career site (https://www.indeed.com/careers/paytiers), and recruiters can confirm how location is considered for a specific role.

Salary Range Transparency

Tier 1 – United States of America – $87,000 - $131,000 USD per yearTier 2 – United States of America – $97,000 - $145,000 USD per yearTier 3 – United States of America – $106,000 - $160,000 USD per year

EEO and Accommodations

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Inclusion & Belonging

Inclusion and belonging are fundamental to our hiring practices and company culture, forming an integral part of our vision for a better world of work. At Indeed, we’re committed to the wellbeing of our employees and on a mission to make this the best place to work and thrive. We believe that fostering an inclusive environment where every employee feels respected and accepted benefits everyone, fueling innovation and creativity.

We value diverse experiences, including those who have had prior contact with the criminal legal system. We are committed to providing individuals with criminal records, including formerly incarcerated individuals, a fair chance at employment.

Those with military experience are encouraged to apply. Equivalent expertise demonstrated through a combination of work experience, training, military experience, or education is welcome.

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Indeed does not pay placement fees for unsolicited resumes or referrals from non-candidates, including search firms, staffing agencies, professional recruiters, fee-based referral services, and recruiting agencies (each individually, an "Agency"), subject to local laws. An Agency seeking a placement fee must obtain advance written approval from Indeed's internal Talent Acquisition team and execute a fee agreement with Indeed for each job opening before making a referral or submitting a resume for that opening.AI NoticeIndeed is committed to ensuring fairness and transparency throughout our hiring process. We use artificial intelligence (AI) tools to assist in the screening, assessment, and selection of applicants for this position by analyzing information provided in resumes and applications. Our use of AI does not replace human decision-making. 

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Reference ID: <47627>

The deadline to apply to this position is 10/05/2026. Job postings may be extended at the hiring team’s discretion based on applicant volume.

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