Manager, Cloud Services & Infrastructure

**Posting Deadline: Please submit your application by 11:59 PM PST, October 9, 2026**

Position Type:  Permanent

Together, Let’s Do Great Things!

We're a financial services co-operative with an expansive reach on Vancouver Island, the Gulf and Discovery islands and North Central BC. Joining us is your opportunity to work, and do good, locally.    We are seeking a Manager, Cloud Services & Infrastructure. This role is responsible for the delivery of cloud and infrastructure services that support Coastal Community’s Azure-first cloud strategy. The role leads day-to-day cloud operations, cloud engineering, migration delivery, and the ongoing improvement of cloud and supporting infrastructure services.

The Manager works within approved enterprise architecture, security, governance, and financial standards. The role manages the Cloud Services and Infrastructure team and coordinates delivery with internal teams and strategic partners.

This opportunity offers the ability to work remotely from anywhere in British Columbia.

What's the role?

Reporting to the VP, IT Operations, Infrastructure & Cyber Security, the Manager, Cloud Services and Infrastructure is responsible for delivering cloud and infrastructure services that support Coastal Community’s Azure-first cloud strategy. The role leads day-to-day cloud operations, cloud engineering, migration delivery, and the ongoing improvement of cloud and supporting infrastructure services.

The Manager works within approved enterprise architecture, security, governance, and financial standards. The role manages the Cloud Services and Infrastructure team and coordinates delivery with internal teams and strategic partners.

Your duties will include (high level summary):

• Deliver assigned cloud strategy initiatives through clear work plans, migration priorities, resource coordination, risk management, and measurable outcomes.
• Manage workload assessment, migration, modernization, stabilization, and decommissioning activities using approved architecture and delivery standards.
• Balance cloud transformation with the reliable operation and lifecycle management of existing infrastructure services.
• Provide clear delivery, service, cost, and risk reporting to the VP and relevant governance groups.
• Lead, coach, and develop direct reports, with clear accountability for service ownership, team delivery, cost controls, and continuous improvement within approved policies and standards.
• Provides effective leadership by creating a trusted environment that fosters collaboration and innovation, ensures a respectful, engaging, and productive work environment fostering a positive culture.
• Build internal capability in Azure operations, cloud financial management, automation, and modern service practices.
• Manage assigned partners and vendors to support delivery, service quality, cost control, documentation, and knowledge transfer.
• Support the Cloud Centre of Excellence by applying approved standards, guardrails, patterns, ownership models, and exception processes.
• Manage the availability, performance, capacity, support, maintenance, monitoring, lifecycle, service ownership, service levels, operational documentation, escalation paths, change controls, after-hours support, major incidents, recurring problems, recovery tests, control gaps, operational risks, and cloud financial management practices.

 What are we looking for?

Education

• Bachelor’s degree in a related technology discipline, or equivalent combination of education and experience.
• Relevant Azure or FinOps certification is preferred.

 Experience

• Minimum 5 years of progressive experience in infrastructure, cloud platforms, systems operations, or platform engineering, including at least three years in a people or technical supervisory leadership role.
• Demonstrated experience operating Microsoft Azure in a governed enterprise environment and managing cloud migration or modernization activities.
• Strong knowledge of Azure governance, landing zones, identity and access, networking, monitoring, compute, storage, backup, recovery, automation, and cost management.
• Experience with hybrid infrastructure, workload migration, managed cloud services, infrastructure as code, and service management.
• Working knowledge of cloud security, privacy, compliance, resilience, disaster recovery, and audit requirements.
• Experience leading teams, budgets, vendors, contracts, operational services, and technology projects.
• Ability to explain technical, operational, risk, and financial matters clearly to non-technical leaders.

 Who are we?

Established in 1946, Coastal Community Credit Union puts people's needs first and invests in communities across Vancouver Island, the Discovery and Gulf Islands, and in North Central BC.  We’re proud of the legacy we’ve built and the things that make us who we are:

• We’re 100% member-owned, with all decisions made locally—right here in BC.
• We’re a growing organization with $5.6 billion in assets under management.
• Coastal Community helps improve the financial health of over 110,000 members as well as insurance and wealth clients through our 32 branches, 19 insurance offices, our business centres, plus our wide range of online and digital services.
• We believe in making meaningful contributions to the communities we call home through grants, education awards, sponsorships, and fundraising.

At Coastal Community we are dedicated to serving our local community by prioritizing diversity, equality, inclusion, and supporting a sense of belonging for all. We value every individual’s unique experience and perspective. As a result, we empower individuals to achieve their financial goals, enrich lives, and build healthier communities.

Embarking on a journey with Coastal Community means joining an exceptional team, engaging in meaningful work, and enjoying fulfilling experiences along the way. We take pride in offering a comprehensive total rewards package and a workplace culture that’s second to none. This includes a commitment to work/life balance, a substantial extended benefits package, an impressive 11.75% employer-paid RRSP contribution, investments in your education and training, banking perks, and so much more! Join us and be part of a community that values your growth and success!

Career Band Range (Annual Salary) - $106,173.00 to $117,970.00

The posted salary range is designed to reflect a broad career band, encompassing a variety of roles within our organization and serves as a general guideline. Your final compensation will be tailored to your unique skills, experience, and the responsibilities of the role.

If this role resonates with your passion and skills, we would love to hear from you!