Manager, Accounts Receivable - RCM

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The salary range for this position is $59,000 - $85,300 per year based on direct and relevant experience. 

RAYUS Radiology is looking for a Manager, Accounts Receivable - RCM to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Manager, Accounts Receivable - RCM, you will be responsible for the RCM Insurance Denials team and related processes, ensuring timely collections of accounts receivable, ensuring professional standards are met and excellent customer service is provided.  This is a 100% remote full-time position working 40 hours per week working corporate hours.

ESSENTIAL DUTIES AND RESPONBILITIES:

(65%) Collection Management

• Manages escalated AR issues, communicating with patients, carriers, co-workers and attorneys in a timely, effective manner to expedite the billing and collection of accounts receivable
• Monitors reports and workloads ensuring that patient accounts are pursued for collection in an accurate and timely fashion
• Works with RCM leadership to develop and monitor goals for the Collection Department
• Provides guidance and oversight to the RCM A/R team to ensure a steady reduction of the days-sales-outstanding (DSO)
• Ensures team is contributing to the increase of monthly gross collections and increasing percentage of collections on accounts with DSO over 90 days
• Contributes to the steady reduction of denials by addressing complex denials timely, as well as identifying root causes and process improvements to prevent future denials
• Acts as a liaison to various departments to streamline processes
• Assesses processes, identifies gaps and implements efficient workflows
• Prioritizes workload concentrating on “priority” work which will enhance bottom line results and achievement of the most important objectives
• In conjunction with RCM Operations Manager, responsible for maintaining a collaborative relationship with the collection agencies to ensure that patients placed in collection are handled professionally and with respect
• Analyzes trends in the payer AR and coordinates with the other RCM leaders on managing and resolving payer related issues.
• In conjunction with other RCM leaders, measures the patient account receivable levels, collection agency placement and recovery totals, and communicates any changes in patient accounts receivable that may impact market financials or company DSO (days sales outstanding)

(30%) Staff Management

• Oversee and monitor workflow of A/R Department
• Manages overall staffing levels for adequate coverage at all times
• Initiates and participates in staff performance evaluations, compensation and development of associates including performance improvement plans, disciplinary actions and/or termination of associates
• Participates in the hiring and training of new associates
• Leads staff meetings and employee one-on-ones as needed

(5%) Completes other tasks and projects as assigned