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AI Summary
The Liability Claims Manager handles all aspects of property and commercial casualty claims, including investigation, coverage determination, and settlement negotiations. They act as a liaison with attorneys and service vendors while maintaining accurate records and reporting to management.
Now Seeking an Experienced Liability Claims Manager
Triangle Insurance
Immerse yourself in a highly respected organization cemented by a dynamic culture rich with ingenuity and integrity. Become a difference-maker, impacting your community and the agriculture industry. Grow with us as we invest in your continuing education and create advancement opportunities. Triangle’s generous compensation package includes competitive salaries, paid time off, flexible schedules, exceptional health insurance, and dual retirement. Come discover the Triangle Difference!
We are hiring an experienced Liability Claims Manager.
Starting salary commensurate with relevant experience. Triangle would love for you to bring your experience to our Team!
JOB DESCRIPTION
Immerse yourself in a highly respected organization cemented by a dynamic culture rich with ingenuity and integrity. Become a difference-maker, impacting your community and the agriculture industry. Grow with us as we invest in your continuing education and create advancement opportunities. Triangle’s generous compensation package includes competitive salaries, paid time off, flexible schedules, exceptional health insurance, and dual retirement. Come discover the Triangle Difference!
We are hiring an experienced Liability Claims Manager.
Starting salary commensurate with relevant experience. Triangle would love for you to bring your experience to our Team!
JOB DESCRIPTION
Job Summary:
The Liability Claims Manager handles all aspects of property and commercial casualty claims, including multi-jurisdictional claim examination, investigation, coverage determination, liability, compensability, subrogation, adjustments, litigation, and settlements within the limit of assigned authority levels. Maintains accurate records of claims and provides management with regular reports. All job duties and responsibilities must be carried out within established guidelines, including legal and regulatory requirements.
Duties/Responsibilities:
Administrative:
- Receives claim assignments from the Director of Claims and verifies applicability of coverage.
- Determines appropriate methods and extent of needed investigation for all assigned claims and conducts investigation primarily through contact via telephone, obtaining appraisals; insured, claimant, witness statements/interviews; visual evaluations or other necessary fact-finding methods in order to establish proper coverage.
- Ensures proper file documentation and reporting of information is secured as a result of claim activity. Ensures rationale for settlement that is consistent with company procedures, reporting standards, and guidelines.
- Responsible for taking telephone and/or electronic reports of property and casualty claims and notifying the Director of Claims.
Claims Handling:
- Responsible for timely contact with insureds and claimants on all assigned claims.
- Determines the extent of damages, coordinates, and establishes repair/damage amounts. Enter into final settlement negotiations up to a limit of assigned authority levels and participate in the litigation process in conjunction with defense counsel when necessary.
- Assesses and develops information necessary for potential and/or successful pursuit of potential subrogation recovery.
- Arranges contractor estimates or other specialist appointments when necessary.
- Acts as liaison with attorneys, independent adjusters/appraisers, underwriting department, loss control department, investigators, or other service vendors as necessary to manage claims, including attending trials, mediations, arbitrations, and conducting face-to-face negotiations.
- Responsible for proper notification to reinsurance carriers and management personnel of any claims that fall within those guidelines.
- Determines, maintains, and clearly documents adequate and proper reserves on all claims. Discusses reserve issues, concerns, and changes in excess of authority level with department management.
- Review claim reports, insurance policies, and other documents to determine coverage on all assigned claims.
- Ensures the rationale for settlement is consistent with Company procedures, reporting standards, and guidelines.
- Ensures proper file documentation and reporting of information is secured as a result of claim activity.
- Provides information to the Director of Claims to establish and maintain proper claims reserves.
Additional Responsibilities:
- Regular and sustained attendance.
- Perform other duties as assigned.
Required Skills/Abilities:
- Excellent interpersonal and customer service skills.
- Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence.
- Effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage and to draw and interpret bar graphs.
- Effective organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Proficient with Microsoft Office Suite, Teams, and other internal operating systems.
Education – Licensing - Certifications - Experience:
- Knowledge of insurance claim handling and supervision that is normally acquired through undergraduate studies, industry-related courses such as AIC, and/or two to four years of related business experience.
- High School Diploma required.
- Meet the professional certification or licensing requirements of state and local jurisdiction (in which assigned) for providing adjusting services within a period specified and agreed upon at the time of employment.
Physical & Work Requirements:
The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand, walk, sit, use hands and fingers to grasp, handle, or feel, and reach with hands and arms. The employee must occasionally lift and move up to 10 pounds. Specific vision abilities required by this job include close vision and distance vision.
The work environment for this position is normally a climate-controlled environment with moderate noise levels.
Safety Sensitive Position (Yes/No): No
Safety-sensitive positions are defined as jobs or positions where the employees holding these positions have the responsibility for their own safety or other people's safety. It would be particularly dangerous if:
- Such an employee is using drugs or alcohol while on the job. This could include legal or illegal controlled substances.
- Employees are unable to provide their complete time and attention in performing the sensitive or hazardous tasks of the position.
- Physical limitations of the job could result in injury or harm to employees or others.
DISCLAIMER:
This Job Description indicates the general nature and level of work expected and does not imply a contract of employment. Employment is at-will. It is not designed to cover every activity, duty, or responsibility required of the employee. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time.
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