Legal Operations Analyst II

Why UKG: 

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.

About the Team:

This role will be a part of the Legal Operations team within the Legal, Risk and Compliance department. This role will report to the Director of Legal Operations.

About the Role:

In this role, you’ll help keep the Legal team running smoothly and find ways to make it run better. You’ll own core workflows like budget tracking, vendor coordination, and reporting. You’ll also run a few key team programs, such as professional development and engagement initiatives, making sure they are organized, easy to manage, and valuable to the team.

You’ll own your day-to-day work and build the judgment to make decisions within your scope. You’ll be expected to ask questions, spot inefficiencies, and suggest practical improvements. This role is a strong fit for someone who is organized, curious, and proactive, and who wants to build solid operational skills while taking on more ownership over time.

• Keep Financial Operations Running
  • Support budgeting, forecasting, and tracking of legal spend
  • Build and maintain simple financial models and reports
  • Monitor spend trends and flag issues or anomalies
  • Help ensure day-to-day financial processes run smoothly

• Support Vendor & Outside Counsel Work
  • Help manage vendor onboarding, records, and coordination
  • Track vendor spend and basic performance indicators
  • Conduct rate reviews and AFA modeling for outside counsel
  • Identify opportunities to improve vendor efficiency and cost 

• Apply Insights to Support Team Priorities
  • Utilize available reporting to stay informed on legal operations performance, including spend and vendor activity
  • Surface relevant observations to team members to support ongoing work and priorities
  • Help translate information into practical considerations for day-to-day decision-making

• Make Processes Better
  • Identify inefficiencies in workflows and suggest improvements
  • Support tools like e-billing and matter management systems
  • Help keep data clean, consistent, and usable
  • Contribute ideas to simplify and streamline operations

• Support How the Team Operates
  • Own and improve internal Legal programs such as training, continuing education, and engagement initiatives
  • Coordinate logistics, track membership participation, and maintain documentation
  • Support communication and organization of team activities
  • Suggest improvements to make programs more effective and easier to manage

About You:

Basic Qualifications:

• 2+ years of experience in operations, finance, legal, or related field
• Experience working with basic data, reporting, or basic financial tracking

Preferred Qualifications:

• Experience supporting vendors or external partners is a plus
• Strong Excel skills; exposure to reporting tools is helpful

What You Bring:

• You take ownership of your work and follow through
• You ask questions and look for better ways to do things
• You communicate clearly and work well with cross functional teams

Company Overview:

UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com.

Equal Opportunity Employer:   

UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.

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UKG participates in E-Verify. View the E-Verify posters here.  

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. 

Disability Accommodation in the Application and Interview Process:

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com. 

The pay range for this position is $71,900 to $103,350. The actual base pay offered may vary depending on skills, experience, job-related knowledge and work location. In addition to base pay, employees may be eligible to participate in a performance-based bonus plan and to receive restricted stock unit awards as part of total compensation. Learn more about UKG’s benefits and rewards at https://www.ukg.com/about-us/careers/benefits