Learning Experience Designer

About the Role

Trimark Academy is being built from the ground up to support employees, channel partners, and customers across the PV + BESS lifecycle - from sales enablement to installation, operation, and support.

We’re looking for a Senior Learning Experience Designer to help establish the foundation of how learning is designed, developed, and delivered.

What You’ll Do

Build High-Impact Learning Experiences

• Design and develop end-to-end learning solutions across modalities:
  • eLearning, ILT/VILT, microlearning, video, and job aids
• Translate complex product and technical content into clear, effective learning experiences
• Own the full lifecycle: analysis, design, development, and iteration

Establish Strong Design Practices

• Bring structure and consistency to how learning is created
• Apply practical frameworks (ADDIE, SAM, agile) based on context
• Contribute to defining quality standards, templates, and repeatable approaches

Work Across the Business

• Partner closely with product, sales, and technical teams
• Drive efficient collaboration with SMEs to reduce bottlenecks
• Navigate ambiguity and evolving priorities with a solutions-oriented mindset

Focus on Outcomes, Not Just Output

• Define clear learning objectives and success criteria
• Incorporate feedback and performance signals to improve learning effectiveness
• Help ensure learning solutions are practical, relevant, and impactful

What We’re Looking For

Experience

• 6+ years in instructional design or learning experience design
• Proven ability to deliver end-to-end learning solutions in dynamic environments
• Experience building or scaling learning programs is strongly preferred

Skills

• Strong needs analysis and content structuring capabilities
• Excellent writing and communication skills
• Experience with LMS/LXP platforms (WorkRamp a plus)
• Proficiency with video tools (e.g., Camtasia or similar)
• Familiarity with AI tools for content development

Approach

• Comfortable operating with a high degree of ownership
• Able to balance speed with thoughtful design
• Effective working with cross-functional stakeholders
• Brings a practical, build-first mindset with attention to long-term scalability

What Success Looks Like

In the First 90 Days

• Ramp quickly on products, audiences, and priorities
• Deliver high-quality learning assets that begin reducing content backlog
• Establish effective working rhythms with SMEs and stakeholders

Over Time

• Improve the speed and consistency of content development
• Reduce reliance on SMEs through better design approaches
• Contribute to a scalable foundation for the academy as it grows

Contract-to-Hire Details

• This role begins as a contract engagement with strong intent to convert to full-time
• Conversion is based on:
  • Quality of deliverables
  • Ability to operate independently
  • Alignment with team and ways of working

Why Join Trimark Academy?

• Opportunity to help build a best-in-class learning organization in a rapidly growing industry
• Play a key role in shaping how learning is created and delivered from the ground up
• Clear path to long-term growth as the academy expands

If you’re motivated by building, improving, and creating meaningful learning experiences in a growing environment, we’d love to connect.