The Lead Maintenance Coordinator manages capital improvement projects and emergency restoration work while serving as the primary point of contact for stakeholders. They are responsible for overseeing project budgets, timelines, vendor coordination, and ensuring quality standards are met.
Property Management: Senior Maintenance Coordinator As a Senior Maintenance Coordinator, you will be responsible for managing capital improvement projects and emergency restoration work at occupied properties, ensuring efficient execution, cost control, and clear communication. They serve as the primary point of contact with all stakeholders for projects–homeowners, tenants, and vendors. They oversee projects such as roof replacements, appliance upgrades, fencing repairs, and water/fire damage restoration, ensuring timelines, budgets, and quality standards are met.
Duties and Responsibilities:
Coordinate and oversee capital improvement projects (e.g., roof replacements, fencing, HVAC replacements) and emergency restoration work (e.g., fire/water damage repairs).
Order new appliances and facilitate delivery and installation.
Maintain clear communication with homeowners, property managers, vendors, and insurance adjusters to keep projects progressing smoothly.
Review and distill complex estimates, scopes of work, and vendor proposals into straightforward recommendations for homeowners.
Track project timelines, ensuring work is completed on schedule while proactively addressing delays or obstacles.
Work with insurance companies on restoration projects, ensuring proper documentation and facilitating claims processing.
Review project invoices and confirm work completion before approving payments.
Assist in vendor sourcing, negotiating pricing, and ensuring service quality meets company expectations.
Ensure compliance with legal safety, and permitting requirements for all assigned projects.
All other duties as assigned.
Skills and Qualifications:
Experience working in real estate, property management, or a strong administrative and customer service background.
Proficiency in G-Suite applications (Gmail, Drive, Word, Sheets) and property management software.
English proficiency
Strong organizational and time management skills.
Excellent communication and negotiation skills.
Good customer service skills.
Internet speed must be a minimum of 50 Mbps.
This position is fully remote and you can reside in any geographic location but you must be able to work 8-5PST. hours
Annual Rate of Pay: $18,720 ($9/hr.) - $19,177.60 ($9.22/hr.)
KPI’s:
Average days to complete a project
Individual phone pick up rate: 75%/week
Positive (5-star) online reviews: 1/month
Loss under $500/quarter
EEO Statement: Good Life Property Management is an Equal Employment Opportunity employer. We are committed to providing a workplace free from unlawful discrimination in any of our programs or activities. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or any other basis prohibited by applicable law.
Additionally, our organization participates in E-Verify. To learn more about E-Verify, including your rights and responsibilities, please visit: www.dhs.gov/E-Verify.
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