Latvian Speaking CS Jobs In Bulgaria - Work In Sofia - Fully Paid Relocation

Patrique Mercier Recruitment FR is excited to announce an opening for Latvian Speaking Customer Service positions in Bulgaria, specifically in Sofia, with fully paid relocation. This is a fantastic opportunity for candidates who are fluent in Latvian and are looking to advance their careers in a vibrant and culturally rich environment.

Responsibilities

• Deliver exceptional customer service to Latvian-speaking clients through various channels including phone, email, and chat.
• Assist customers with inquiries, resolving issues, and providing effective solutions to enhance their experience.
• Maintain thorough documentation of customer interactions, ensuring accurate records within the CRM system.
• Collaborate with team members to improve service delivery and streamline processes.
• Stay updated on company products and services to provide knowledgeable assistance to customers.
• Participate in training sessions to develop skills and enhance service quality.

Requirements

• Fluency in Latvian and English, both written and verbal.
• Previous experience in customer service or a related field is an asset.
• Strong communication and interpersonal skills.
• Proven problem-solving abilities and a customer-centric approach.
• Proficiency in using customer service software and Microsoft Office Suite.
• Attention to detail and excellent organizational skills.
• Willingness to relocate to Bulgaria and adapt to a new environment.

Benefits

• Paid comprehensive training provided
• Secure job with opportunities for career growth
• Competitive salary
• Extra health insurance options
• Choose from over 50 benefits and services
• Welcoming international work atmosphere
• Ongoing support and learning opportunities
• Bonuses for referring new employees
• Financial assistance for relocation (including transportation, temporary lodging, rent support, and help finding a permanent home)