Key Account Manager, Water Hygiene

Solenis is a leading global provider of water and hygiene solutions. The company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state-of-the-art monitoring, control and delivery systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 78 manufacturing facilities strategically located around the globe and employs a team of over ~23000 professionals in >160 countries across six continents. Solenis is a 2025 Best Managed Company Gold Standard honoree.

For additional information about Solenis, please visit www.solenis.com or follow us on social media.

Key Account Manager – Water Hygiene

Thank you for exploring a career with Chem-Aqua, an international company where we work in small teams that have a direct impact on success. We’re seeking an experienced Key Account Manager – Water Hygiene to build and protect Chem-Aqua’s reputation as a world-class water treatment provider. The Key Account Manager (KAM) is part of a team of sales leaders that creates opportunities for growth by driving sales from a corporate level down to a local level. This individual excels at building relationships, both within internal customers (Chem-Aqua field representatives) and external customers (business partners). KAMs are adept at viewing water treatment from a customer’s viewpoint and helping our organization deliver on that vision. If you’re seeking a sales role in a personable, stable yet thriving environment, our Key Account Manager – Water Hygiene, could be a match for you!

The Key Account Manager – Water Hygiene can be based anywhere in the US and will support our Chem-Aqua Healthcare Team. This person is integral to the daily operation of the business and requires a motivated self-starter who can work independently and in a fast-paced environment.

This position offers an exciting opportunity to lead a growing part of the business with a diverse set of job duties and a range of opportunities for career advancement. Position requires travel approx. 10% but up to 50%. Chem-Aqua has a culture that recognizes results, while embracing the importance of work/life balance. Join the Chem-Aqua team, where your initiative and contributions will be noticed and make a difference.

A little about us

Applying for a new job is a little like entering uncharted territory. We want you to feel 100% confident about the application process, the position and our company before committing your time to apply, so that none of the above comes as a surprise. Let’s start with some information about our company, Chem-Aqua, so you can get to know us better.

Chem-Aqua is a subsidiary company of NCH Corporation, a privately held, family-owned, global business headquartered in Irving, Texas, near Dallas. NCH has more than 7,500 employees, offices and facilities on six continents, and clients in more than 50 countries. This includes the corporate headquarters as well as the other subsidiary companies. We clean and conserve water, save energy, and deliver best-in-class maintenance solutions, with a focus on industrial and commercial businesses.

• About Chem-Aqua and our history
• Our products and solutions
• NCH brands and divisions

Culture and benefits

We’re a global company with a family feel, offering the same benefits of an international corporation with the personal relationships of a small business. Working in our small teams and close-knit environment, you’d never guess we had a 7,500+ employee head count. We realize a job is more than just a job – it’s an extension of your life and family – and we’re committed to maintaining just that. For us, culture is not just a perk; it’s essential to how we thrive. And that’s speaking for 100 years in the business!

• Employee-centric environment (regular corporate activities, personal relationships, small teams)
• Family-first attitude (work-life balance support, flexible hours)
• Approachable leadership (collaboration with top leaders, open-door policy)
• Growth-oriented mindset (autonomy, creative freedom to explore new ideas)
• Paid vacation and holiday leave
• Wellness initiatives (on-site fitness facility and cafeteria, treadmill conference room, planned activities)
• Community involvement (volunteering, fundraisers, charity events, school sponsorships and donations)
• Employee recognition programs (appreciation week, awards and ceremonies)
• Personal and professional development and growth
• Tuition reimbursement
• Financial wellness (retirement options, 401K match, employee credit union)
• Benefits package (medical, dental, vision, life, long and short-term disability)

If this sounds like a fit for you so far, keep reading.

Responsibilities:

• Primary role will be to support our Healthcare Corporate Accounts Team. The Key Account Manager – Water Hygiene will work with our sales force, customers, engineering, and technical marketing group to support ongoing water management plans for existing customers.
• Responsibilities include administrative, technical, consultative, and sales support.
• Participate in ongoing customer WMP meetings to provide technical support, remediation recommendations, and changes to operation to ensure patient safety.
• Audit existing plans and confirm service expectations are being met
• Consult customers to determine the appropriate water treatment and maintenance practices to minimize the risks associated with Legionella and other waterborne pathogens.
• Collaborate with technical marketing and engineering teams to improve processes, documentation, literature, and collateral material.
• Other projects and administrative duties as assigned by manager.

Position Requirements:

The ideal applicant will have:

• Familiarity with premise plumbing systems both potable and non-potable.
• Experience with water safety / water hygiene with a focus on Legionella management in water systems
• A Bachelor of Science with a GPA above 3.0. Focus on engineering, biology, or chemistry preferred.
• Experience with the online platform LAMPS by HC Info
• Proficiency in Microsoft Power Point, Excel, Word, and Outlook.
• Strong interpersonal skills and an affinity to working with an interactive team.
• Great organizational skills, attention to detail, follow through, and ability to manage multiple projects at once.
• A high level of professionalism and strong communication skills.
• The ability to survey facilities, take detailed notes, and produce reports based on findings.
• The ability to speak comfortably in front of large groups during training and education seminars.
• A positive attitude, a commitment to client service and a willingness to support the office team with a variety of assignments.

At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation, comprehensive benefits which include medical, dental, vision & 401K, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, whether in the lab or the field, consider joining our team.

Solenis is proud to be an Equal Opportunity Affirmative Action Employer, including Minorities / Women/ Veterans / Disabled.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Should you require assistance in applying to this opportunity, please reach out to Solenis Talent Acquisition at talentacquisition@solenis.com