Key Account Manager - AOR
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AI Summary
The Next Level of Fire & Life Safety Leadership
With more than two centuries of combined history, brands like Kidde, Kidde Commercial, Edwards, GST, Badger, Gloria and Aritech have been leading the way in protecting people and property around the world. Now, we’re taking that leadership to the next level. Kidde Global Solutions brings together the most trusted and iconic brands in safety, building upon our shared experience and expertise to address the needs and challenges of more customers in more places. With an unmatched portfolio of solutions and services, and a commitment to constant innovation we’re elevating the standards for an entire industry – and establishing the next level of fire and life safety leadership.
At Kidde Global Solutions, you’re joining a global technology leader in fire and life safety solutions and our employees are the heart of it all. With industry-defining brands in life safety and security, you’ll be part of a legacy of leadership working with cutting-edge technologies that protect lives and property worldwide. As a leading fire safety brand, our mission is to provide solutions that protect people and property from the effects of fire and related hazards. We’re committed to expanding our impact and providing dynamic opportunities for growth within our team. You’ll be part of a company that prioritizes quality, integrity, collaboration, and customer care, with the resources, training, and incentives to ensure your success every step of the way.
If you’re ready to take the next step in your career and be part of an innovative, mission-driven team, apply now!
Key Account Manager - AOR
Location: Remote US
Base Salary Rate: $126,684 - $149,040 per year
Job type: Full-time position
About This Role
The Key Account Manager – AOR / EOR Community is responsible for building strategic relationships with Architects of Record, Engineers of Record, design consultants, code consultants, and specification-influencing firms that shape national life safety standards for major end clients. This role will sell PSS services to the AOR / EOR community by helping them support end-client brand standards, improve design consistency, reduce execution risk, and promote scalable fire and life safety solutions built around Edwards and Kidde Commercial products. The position serves as a consultative commercial leader, connecting design communities, end-client standards, channel partners, and internal PSS delivery teams to create repeatable programs across design, project management, installation support, service, and lifecycle planning.
Key Responsibilities
- Develop and manage strategic relationships with AOR, EOR, architectural, engineering, and consulting firms that influence end-client life safety standards and specifications.
- Sell PSS services to the AOR / EOR community by positioning PSS as a manufacturer-backed resource for design support, program standards, technical alignment, project management, and lifecycle service planning.
- Promote end-client brand standards by helping design firms create consistent, scalable, and defensible fire and life safety approaches across multi-site portfolios.
- Advance Edwards and Kidde Commercial product preference through consultative education, specification support, basis-of-design discussions, and solution alignment.
- Support solution positioning for EST4, EVOLVE, EDGE, HyperSpike, Modulaser ASD, gas detection, employee alarming, mass notification, voice evacuation, and other life safety technologies where they solve customer pain.
- Partner with AOR / EOR firms before formal bid activity to influence standards, identify program opportunities, and create pull-through for PSS services and channel partners.
- Coordinate closely with PSS sales, design, project management, field engineering, service operations, product management, and channel leadership to translate design intent into executable customer programs.
- Identify target end clients, portfolio standards, active design cycles, upcoming rollouts, and renovation programs where PSS can support the design community and create commercial opportunities.
- Build pipeline, qualify opportunities, support proposals, manage forecasting, and maintain disciplined CRM activity for AOR / EOR-driven opportunities.
- Act as the voice of the design community internally, ensuring technical questions, documentation needs, specification gaps, and standards-development opportunities are captured and addressed
- Support executive account reviews by presenting AOR / EOR strategy, pipeline health, target firms, product pull-through, and end-client influence opportunities.
Success Measures
- Growth in AOR / EOR relationships, target-firm engagement, and specification-influencing activity.
- Increased pull-through of PSS services tied to end-client brand standards, design support, project execution, and lifecycle service opportunities.
- Expanded preference for Edwards and Kidde Commercial products in owner standards, design guides, prototypes, and multi-site program specifications.
- New pipeline generated through AOR / EOR communities, consultant referrals, and design-stage influence.
- Improved internal visibility into design firm priorities, end-client standards, project cycles, and competitive specification risks.
- Strong forecast discipline, CRM hygiene, executive visibility, and account planning maturity.
Basic Qualifications
- High School Diploma
- 5+ years of experience in key account management, strategic sales, national accounts, consultant relations, A&E business development, or enterprise account leadership
Preferred Qualifications
- Bachelor’s degree
- Experience working with architects, engineers, design consultants, code consultants, owners, enterprise end clients, or specification-influencing communities.
- Strong commercial skills in account planning, relationship development, pipeline management, proposal support, and executive-level communication.
- Ability to coordinate cross-functional teams including sales, design, project management, product support, field operations, service, and channel partners.
- Strong consultative selling skills with the ability to understand customer pain, design intent, operational risk, brand standards, and long-term lifecycle value.
- Experience in fire alarm, life safety, low voltage, building systems, national programs, retail, industrial, commercial construction, or other technical service-led environments preferred.
- Ability to operate in a fast-moving growth environment where market education, process creation, and relationship development are critical to success.
- Willingness to travel as needed to support AOR / EOR meetings, consultant education, end-client strategy sessions, site visits, conferences, and internal planning.
- Existing relationships with AOR, EOR, A&E, consulting engineering, code consulting, or national design firms.
- Experience influencing specifications, basis-of-design discussions, owner standards, national account standards, or multi-site program requirements.
- Familiarity with Edwards and Kidde Commercial platforms, including EST4, EVOLVE, EDGE, HyperSpike, Modulaser ASD, gas detection, employee alarming, mass notification, and voice evacuation solutions.
- Experience supporting end-client brand standards, prototype design packages, design guides, rollout standards, or national program playbooks.
- Training in Korn Ferry Consultative Selling or a comparable consultative sales framework.
- Demonstrated ability to leverage AI tools and digital sales technologies to improve target-account research, AOR / EOR mapping, customer insights, proposal quality, sales productivity, and pipeline development.
Compensation and Benefits
Individuals may be eligible for an annual performance bonus based on both individual and company’s performance. The final compensation for this position will be set based on the individual’s knowledge, skills, and experience as it relates to the job requirements. Kidde Global Solutions is committed to providing a competitive benefits package to our employees including medical, dental, and vision coverage, life and disability insurance, retirement plan, paid time off (vacation, sick, company holidays), 401(k) with employer match, EAP assistance, and more.
World Leaders in Fire and Life Safety
Kidde Global Solutions is a world leader in fire & life safety solutions tailored for complex commercial facilities to homes. Through iconic, industry-defining brands including Kidde, Kidde Commercial, Edwards, GST, Badger, Gloria and Aritech, we provide residential and commercial customers with advanced solutions and services to protect people and property in a wide range of applications, all around the globe.
Kidde Global Solutions is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other status protected by federal, state, or local laws.
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