Key Account Manager

Powered by Water, Driven by Purpose

A leading water and wastewater retailer, Pennon Water Services (trading as Source for Business), supports over 150,000 businesses accounts across the UK. With a commitment to helping our customers lower their water use and save money, our team provide expert advice on water efficiency, leakage, and contingency.

We’re proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals? As well as lowering our carbon footprint, we’re working with partners to plant 300,000 trees, restore peatlands and supporting farmers and landowners to improve water quality and wildlife.

Whether you’re starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career.

Ready to make a splash? Join our team today.

Key Account Manager

📍 Location: Home-based or Bournemouth / Exeter / Walsall (with travel to customer sites)
📄 Type: Full-time, Permanent
💰 Salary: Competitive + excellent benefits

At Pennon Water Services, we’re not just supplying water—we’re powering over 150,000 UK businesses to thrive.

Now we’re looking for a driven, commercially sharp Key Account Manager to take ownership of high-value accounts, build powerful relationships, and unlock growth.

If you love winning trust, driving performance, and making things happen, this is your next move.

🔥 What You’ll Own

💼 Your Portfolio. Your Strategy. Your Impact.
Take the lead as the trusted partner for strategic customers—owning relationships, performance, and results.

📈 Commercial Performance That Counts
Drive revenue, protect margins, and spot opportunities before anyone else does.

🤝 Relationships That Go Beyond the Surface
Build deep, multi-level connections with customers and partners—be the name they trust.

🚀 Growth & Retention
Renew, negotiate, and expand accounts with confidence—turn good relationships into long-term value.

🔗 Join the Dots Internally
Work across teams, influence outcomes, and solve problems fast.

💡 What You Bring

• Proven success managing complex B2B accounts

• Strong commercial instinct and ownership mindset

• Confidence to influence, negotiate, and lead conversations

• Experience in a service-led or regulated sector (utilities a bonus)

• A natural relationship builder who gets things done

🌟 Why Pennon Water Services?

Because we invest in you.

• 💰 Competitive salary + bonus

• 📊 Pension that works for your future

• 🌴 Generous holiday + buy/sell options

• 💚 Health & wellbeing support

• 🎁 Sharesave scheme + exclusive perks

• 👓 Free eye tests & Specsavers discounts

• 👶 Family-friendly policies

Closing Date: 2nd June 2026

We may close this vacancy early if we receive a high volume of applications. We encourage you to apply as soon as possible.

Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.

Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.

Our core values, which are essential to our success, are:

Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on.

Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way.

Be the Future - Embrace change. Drive Progress. Own the challenge.