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Manage strategic accounts by developing growth strategies and ensuring exceptional service through regular client visits and team collaboration. Coordinate with internal support teams and Customer Success Consultants to resolve account weaknesses and facilitate administrative tasks.
Must live in one of the following areas: Southern Texas including Houston and San Antonio - Remote
Join Staples Furniture, a full-service company with a network of local distribution centers across the United States, committed to delivering personalized and environmentally responsible solutions. As part of the Staples family, we emphasize collaboration, innovation, and growth opportunities for professionals who thrive in a dynamic environment.
What you’ll be doing:
Manage strategic accounts with regional, super-regional, and national footprints, ensuring exceptional service and growth.
Lead weekly Customer Ownership Team calls to collaborate with support team members and address client needs.
Visit customer locations to close furniture deals and introduce new products and service solutions.
Identify and resolve account support weaknesses by developing value-added solutions with internal teams.
Coordinate responses to high-priority account manager requests, including required site visits.
Facilitate administrative work through Customer Success Consultants to maximize selling time.
Communicate effectively with C-level executives, vendor partners, and internal customers.
Develop and execute growth strategies for complex and high-touch accounts.
What you bring to the table:
Professionalism at every level and a positive, vibrant attitude.
Self-discipline and a strong desire to succeed, with attention to detail.
Creative and solutions-oriented mindset, consistently seeking ways to add value.
Advanced communication and collaboration skills, with the ability to coach and train team members.
Higher math skillset and proficiency in MS Office.
Documented success in managing large strategic accounts and achieving budget expectations.
Experience in managing national, regional, or super-regional accounts.
What’s needed- Basic Qualifications:
High school diploma or GED required
Associate degree or some undergraduate education preferred.
Minimum 4 years of business-to-business selling experience with Contract Furniture.
Excellent customer service and interpersonal skills.
Computer literate and proficient in MS Office.
Prior experience in the office furniture industry or general knowledge of systems furniture preferred.
Advanced verbal and written communication skills.
We Offer:
Competitive Pay: $74,000 - $101,000 – 8 mos weekly Draw
Expected annual earnings, based on historical performance of employees in this role, exceeds: $250,000.
(This is a commission-based position.)
Inclusive culture with associate-led Business Resource Groups
Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.
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