Junior ServiceNow Developer

MANTECH seeks a motivated, career and customer-oriented Junior ServiceNow Developer to join our team in Lexington Park, MD. This is a primarily remote position.

The Junior ServiceNow Developer, will be responsible for configuring ServiceNow components and developing customized solutions within the ServiceNow platform.

 
Responsibilities include, but are not limited to:         

• Design, develop, and deploy ServiceNow solutions across SPM, ITSM, ITOM, CMDB, and various scoped applications integrations utilizing best-practice coding standards.
• Analyze requirements, user stories, and wireframes to deliver performant technical solutions.
• Develop workflows, business rules, UI policies, and sophisticated automation utilizing Flow Designer and Integration Hub.
• Perform code reviews, define enterprise development standards, and enforce security best practices.
• Troubleshoot and resolve platform issues while maintaining system reliability and performance and execute ServiceNow platform upgrades, patching, and the deployment of new modules.
• Create technical documentation and provide training and guidance to organizational stakeholders.
• Ensure compliance with RMF, FedRAMP, and other mandatory federal security frameworks and support the software accreditation process 

Minimum Qualifications:

• 1+ years of experience specializing in ServiceNow development.
• Bachelors Degree or Equivalent (6 additional years of experience with a high school diploma or 4 additional years of experience with an Associates Degree).
• Active ServiceNow Certified Application Developer (CAD) and/or Certified System Administrator (CSA) certifications.
• Experience in JavaScript, Glide APIs, and ServiceNow Studio, with experience across ITSM, ITOM, CMDB, Flow Designer, and IntegrationHub.
• Established track record navigating Agile/Scrum methodologies. 
• Proven ability supporting the Risk Management Framework (RMF) and federal software accreditation processes.

Preferred Qualifications:

• ServiceNow Certified Application Developer (CAD) certification.
• ServiceNow Certified Implementation Specialist in IT Service Management (CIS-ITSM).
• ServiceNow Certified Implementation Specialist in Strategic Portfolio Management (CIS-SPM)
• Motivated self-starter with exceptional interpersonal skills and the ability to lead remote teams.
• Prior experience supporting federal agencies or defense programs

Security Clearance Requirements:

• Active Secret Clearance

Physical Requirements:

• Must be able to remain in a stationary position 50%
• The person in this position frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations