Jr. Quality Assurance Analyst - Contractor

Responsibilities:

• Execute functional tests, verification/regression, and mobile tests according to QA Testing Plan 
• Use course outlines, course manuscripts, audio scripts, and activity/animation scripts to verify content within the online course preview.
• Document test findings and suggest revisions in accordance with QA best practices. 

Qualifications:

• Candidates with O/A Level education or a bachelor’s degree with English as a major subject will be preferred. Other areas of study providing similar skill sets and experience can also be considered. 
• Minimum experience of at least 1 year or an internship in content writing and data analysis position will be preferred. 
• Basic knowledge of web-based training 
• A solid understanding of quality assurance as part of the development process 
• Excellent verbal and written communication skills in English (preferably US) 
• Basic knowledgeable in the use of the Microsoft Office suite 
• Detail oriented, highly organized, and motivated to succeed. 
• Able to solve problems independently or with a team. 
• Must be able to work in a fast-paced, rapidly changing environment.   

Key Skills:

• Functional Testing: Ability to execute detailed functional, regression, and mobile testing based on QA plans.
• Attention to Detail: Strong focus on accuracy when verifying content, audio, images, and course layout.
• Documentation: Skilled in recording content errors/bug reports and recommendations clearly and concisely in accordance with QA best practices.
• Content Verification: Ability to cross-check course content against scripts, outlines, and design documents.
• Bug Tracking: Familiarity with tracking and reporting defects or inconsistencies in a structured format.
• Basic Technical Proficiency: Understanding of e-learning platforms and learning management systems (LMS) is a plus.
• Regression Testing: Capable of performing follow-up tests to ensure previously identified issues are resolved.

Qualities:

• Detail-Oriented: Diligent in identifying errors, inconsistencies, or quality gaps in content.
• Organized: Manages multiple QA tasks while maintaining thorough documentation practices.
• Collaborative: Works effectively with instructional designers, developers, and QA team members.
• Clear Communicator: Communicates test findings and suggestions effectively to both technical and non-technical teams.
• Learner’s Mindset: Open to new tools, techniques, and feedback to grow QA knowledge.

Experience:

• Experience in Content QA Testing: Hands-on experience testing digital or eLearning content, ensuring consistency across text, visuals, audio, and navigation.
• Testing of Online Learning Materials: Familiarity with reviewing course content against provided scripts, outlines, and instructional materials.
• Software Knowledge: Familiarity with Learning Management Systems (LMS) and Jira is considered a plus.