Italian Speaking Customer Experts for a Tech Leader - Work Remote In Greece

Italian Speaking Customer Experts for a Tech Leader

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO firm, dedicated to connecting top-tier talent with industry-leading global enterprises. We pride ourselves on facilitating career-defining opportunities that prioritize professional growth, cross-cultural collaboration, and excellence in service delivery.

Job Overview

We are currently seeking talented professionals for the Italian Speaking Customer Experts for a Tech Leader position in Greece within the dynamic telecommunications sector. This is a unique opportunity to join one of our most prestigious partners, providing high-level support while enjoying the Mediterranean lifestyle through our inclusive recruitment services for jobs in Greece.

Key Responsibilities

• Act as the primary point of contact for Italian-speaking clients regarding complex telecommunications inquiries and account management.
• Provide technical troubleshooting and diagnostic support for telecommunications hardware and digital service platforms.
• Maintain high levels of customer satisfaction by delivering precise, industry-specific solutions in a timely manner.
• Ensure accurate documentation of all customer interactions within the telecommunications CRM system.
• Collaborate with cross-functional teams to resolve service outages or billing discrepancies effectively.
• Contribute to a high-performance environment, consistently meeting individual and team KPIs defined by our tech leader partner.
• Stay updated on the latest telecommunications product launches to provide expert-level guidance to users.

Requirements

• Native or fluent Italian (spoken and written) is mandatory for this role.
• Valid EU passport (mandatory).
• Professional proficiency in English to collaborate within our international team.
• Strong interest in the telecommunications industry and a passion for modern technology.
• Excellent communication and problem-solving skills tailored to high-volume customer support environments.
• Ability to thrive in remote work settings while based in Greece.

Benefits

What We Offer

• Competitive Monthly Salary + 2 Extra Salaries Per Year (13th and 14th month).
• Fully Paid Training programs to ensure your success in the telecommunications sector.
• Comprehensive Health Insurance package.
• Fully Paid Relocation Package including flight, airport transfer, and hotel accommodation upon arrival in Greece.
• Lucrative Monthly Performance Bonus based on your individual contribution.
• Exclusive access to one of the most sought-after Italian-speaking jobs in the region.
• And Much More, including continuous career development and internal promotion opportunities.

Life in Greece

Embarking on a career in Greece offers more than just a job; it provides an unparalleled quality of life. As you settle into your new home, you will discover that Greece is a land of stunning landscapes, ancient history, and a vibrant social culture. Whether you are enjoying the Mediterranean sun or exploring historic ruins, life in Greece ensures a perfect balance between a demanding tech career and a relaxed, rewarding lifestyle.

Our relocation experts handle the logistics, ensuring your transition to Greece is seamless and stress-free. From the world-renowned cuisine to the welcoming local community, moving to Greece for these Italian-speaking jobs provides a gateway to new friendships and professional growth in one of Europe’s most beautiful destinations.

How to Apply

If you are ready to take the next step in your career and join a leader in the telecommunications industry, we invite you to Apply Now. Join our elite network of Italian Speaking Customer Experts for a Tech Leader position in Greece and elevate your professional journey with Mercier Consultancy Group.