The IT Specialist will be responsible for maintaining and supporting the organization's technology infrastructure. They will ensure system stability and provide technical assistance to users.
This is a remote position.
The IT Specialist is a strategic position that plays a pivotal role in the data integrity of key My Amazon Guy functions. The role requires someone who is passionate about data quality, data analytics, and automation in order to drive business strategy. An ability to be an expert in problem-solving, critical thinking and an understanding of complex system dependencies are essential in enabling the IT Manager to show where My Amazon Guy processes are broken and how those processes are affecting key data points.
An individual with a strong passion to solve problems and improve data integrity will excel in this position.
About My Amazon Guy
My Amazon Guy is a growing digital marketing agency with more than 500+ employees and clients! We are engaging, rewarding, and innovative. Our company’s goal is to grow sales while giving our clients the peace of mind that everything on Amazon is taken care of.
Key Responsibilities
Strong communication, listening, and interpersonal skills
Highly organized, detail-oriented, and adaptable under deadlines
Skilled in analysis, problem-solving, and data visualization
Proficient in Microsoft Office Suite, G-Suite, and related applications
Knowledge of CMS (WordPress), monday.com, and API integration (basic/desired)
Experienced with security systems (Anti-Virus, Firewall, Two-Factor Authentication)
Familiar with tools such as 1Password, Airtable, Amazon Seller Central, Asana, Google Workspace, Helium 10, HubSpot, Jotform, Monday, Slack, Time Doctor, and Zapier
Understanding of marketing communications and online marketing
Naturally creative, technology-focused, and committed to quality output
Team player with cross-cultural collaboration experience
Experience managing websites
Requirements
1+ years of experience in an IT Help Desk role
Bachelor’s Degree in Information Systems, Analytics, Operations Management, Data Science, or other Quantitative Field preferred
Excellent verbal and written communication skills
Ability to multitask and prioritize
Experience with Data Analytics, Jotform, Airtable, Zapier, Hubspot, Asana, Google Workspace
Database management is a plus but not required
JavaScript, Python, CSS, HTML is a plus but not required
Proficient with Microsoft Office, G Suite applications, and computer security systems
Proficient with, or able to quickly become proficient with, a range of general and specialized applications, software, and hardware used in the organization and the industry.
Expert in problem-solving, critical thinking, and an understanding of complex system dependencies
A dual-monitor setup is required (at least 8GB of RAM)
Must have at least 25 MBPS internet speed
Benefits
40 hours a week, 8 hours a day
Competitive salary base
Permanent WFH setup
Unlimited FREE access to MAG School courses and SOP Library!
Work schedule is in EST (Monday-Friday only)
Opportunities for professional development and career advancement
“I was the first applicant for a remote marketing position that got listed on the company website the same day I applied. Had an interview within 48 hours!”
— Sarah J.
·
Marketing Manager
★★★★★
Verified
