Serve as the primary contact for prospective clients in English and Turkish to conduct intake interviews and qualify leads. Manage the end-to-end conversion process from initial inquiry to securing retainers while maintaining accurate records in HubSpot.
About the role
We are currently seeking a highly motivated and professional Intake & Business Development Specialist to join our dynamic team. This remote position is ideal for a candidate who is fluent in Turkish and English and has a strong interest in our areas of practice.
Working hours for this role are between 09:00 and 17:00 according to the Central Time Zone where our office is open, which corresponds to 17:00 in the evening and 01:00 in the morning Turkey time.
What you'll do
Serve as first point of contact for prospective clients across phone, email, and messaging channels in English and Turkish
Conduct structured intake interviews to assess case type, urgency, and eligibility for our services
Qualify leads, route them to the correct practice area, and where appropriate, close: present our services, handle objections, and secure the retainer
Schedule consultations with attorneys and manage follow-up so no qualified lead goes cold
Maintain accurate, complete records in our CRM (HubSpot) for every inquiry and touchpoint
Coordinate daily with attorneys and the sales team on lead status, scheduling, and handoffs
How Success Is Measured:
Speed to first response on new inquiries
Inquiry-to-consultation conversion rate
Retainer conversion rate on leads handled end-to-end
Data completeness and accuracy in CRM
Qualifications
Bachelor's degree in a related field
Fluency in both English and Turkish is a must, with strong verbal and written communication skills in both languages.
Strong research and communication skills
Proficiency with office software and the ability to quickly learn and navigate new systems.
Exceptional organizational skills with the ability to manage multiple tasks efficiently.
Ability to adapt to changes and work effectively in a remote work environment.
Interest in sales, business development, and/or legal services
Proactive, curious, and eager to learn
Comfortable working independently in a remote environment; however, occasional participation in company events or client meetings based in İstanbul may be required
Why Join Us?
Work directly with experienced intake and business development professionals and gain real-world insight into legal services marketing
Develop your strategic thinking and communication skills in an international business context
Contribute meaningfully to an ambitious, fast-growing firm with strong ties to both the U.S. and Turkish legal markets
“I was the first applicant for a remote marketing position that got listed on the company website the same day I applied. Had an interview within 48 hours!”
— Sarah J.
·
Marketing Manager
★★★★★
Verified
