Insurance Risk Manager (Remote)

DataBank Holdings Ltd. is a leading provider of enterprise-class data center, cloud, and interconnection services, offering customers 100% uptime availability of data, applications, and infrastructure. DataBank’s managed data center services are anchored in world-class facilities. Our customized technology solutions are designed to help customers effectively manage risk, improve technology performance, and allow focus on core business objectives. DataBank is headquartered in the historic former Federal Reserve Bank Building, in downtown Dallas, TX. 

DataBank is proud to be an Equal Opportunity Employer. Our work culture at DataBank does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veterans' status, gender, gender identity, gender expression, genetic information, sexual orientation, or any other characteristic protected by applicable federal, state, or local law.

We are seeking an experienced Insurance Risk Manager to lead our organization’s risk management, insurance portfolio, and mitigation efforts across all operations, including but not limited to construction projects. This proactive role is responsible for identifying, analyzing, and managing risks, ensuring appropriate and cost-effective insurance coverage, and maintaining compliance with contractual and regulatory requirements. The Insurance Risk Manager will coordinate insurance programs, optimize coverage, manage claims resolution, and serve as a primary liaison among internal teams, insurance brokers, and insurance carriers. This position plays a critical role in minimizing risk exposure, resolving insurance-related disputes, and supporting strategic decisions to safeguard the organization’s interests.

Key Responsibilities

Risk Identification & Assessment

• Conduct enterprise-wide risk assessments to identify and evaluate exposures across all operations (including construction).
• Analyze loss data, claims trends, and operational processes; maintain the company’s risk register and risk-scoring methodology.
• Monitor emerging risks and industry trends to ensure timely mitigation.

Insurance Program Management

• Manage all corporate insurance programs (property, casualty, liability, auto, cyber, workers’ comp, professional liability, OCIP/CCIP, builder’s risk, and wrap-up programs).
• Partner with brokers and carriers to design cost-effective coverage, benchmark insurance programs, and identify/eliminate coverage gaps or overlaps.
• Oversee policy renewals, negotiate terms, and assist with broker selection and evaluation criteria.
• Coordinate with Accounts Payable and Treasury to resolve invoicing inquiries, ensure timely payment processing, and proper accounting of insurance claim and premium payments.

Claims Management

• Oversee insurance claims handling, including reporting, documentation, dispute resolution, and communication with internal teams, brokers, and carriers.
• Track claims outcomes and reserves; facilitate incident investigations and root cause analysis.
• Serve as the primary point of contact for guidance on claims processes, best practices, and immediate response actions.

Contract & Compliance Review

• Review insurance requirements in contracts with vendors and clients, in consultation with Legal Counsel.
• Ensure compliance with Certificates of Insurance (COI) and other contractual obligations.
• Advise internal teams on insurance terms, language, and coverage needs.

Risk Mitigation & Loss Prevention

• Develop and implement risk control strategies and safety initiatives in collaboration with operations teams.
• Work proactively to reduce the frequency and severity of losses across the organization.

Financial & Analytical Responsibilities

• Manage insurance budgets, forecasting, and analysis of premiums and total cost of risk (TCOR).
• Prepare quarterly and annual risk management reports; collect, review, and analyze detailed program information to support comprehensive protection.

Stakeholder Engagement & Expertise

• Build collaborative relationships with internal stakeholders, especially in Operations and Treasury, Legal Counsel and Procurement.
• Serve as the main liaison and subject-matter expert with insurance brokers, carriers, and relevant internal teams.
• Provide clear communication, education, and guidance related to insurance programs and claims management.

Qualifications & Experience

Required

• Bachelor’s degree in Risk Management, Internal/External Audit, Finance, Business, Construction Management, or a related field (or equivalent experience).
• 5–7+ years of experience in risk management or insurance claim administration.
• Strong working knowledge of builder’s risk and wrap-up insurance programs (OCIP/CCIP).
• Strong understanding of commercial insurance lines (e.g., property insurance, liability insurance, workers' compensation, automotive insurance, cyber insurance, etc.)
• Experience coordinating with insurance brokers, carriers, and internal stakeholders.
• Proven ability to manage complex claims and resolve disputes effectively.
• Strong organizational, analytical, and communication skills.

Preferred

• Chartered Property Casualty Underwriter (CPCU – strongly preferred), Associate in Risk Management (ARM), Certified Risk Manager (CRM), or similar credentials.
• Experience with OCIP/CCIP programs.
• Industry-specific experience (construction, tech).
• Familiarity with RMIS platforms.

Additional Compensation:

• Annual bonus or incentive plan
• Comprehensive benefits package (health, dental, vision)
• 401(k) with company match
• Paid time off and holidays