Insurance Billing Specialist

Position Summary

We are seeking a detail-oriented and highly independent Billing Specialist to support our revenue cycle operations. This role is responsible for ensuring accurate claim submission, insurance follow-up, coding support, and accounts receivable management. The ideal candidate is confident, proactive, and capable of working autonomously while collaborating effectively with both clinical and administrative teams.

Key Responsibilities

• Submit, track, and monitor insurance claims to ensure timely reimbursement.
• Follow up with insurance carriers regarding claim status, denials, and payment issues.
• Perform accounts receivable (A/R) follow-up activities to reduce outstanding balances.
• Assist with coding accuracy and support claim compliance requirements.
• Identify, analyze, and report on denial trends and reimbursement challenges.
• Maintain accurate and organized billing documentation and records.
• Support revenue cycle reporting and performance initiatives.
• Collaborate with providers, clinical staff, and administrative teams to resolve billing issues.
• Participate in special projects and process improvement initiatives as needed.

QualificationsRequired

• High school diploma or equivalent.
• Knowledge of insurance claims processing and reimbursement procedures.
• Strong attention to detail and analytical problem-solving skills.
• Excellent organizational, communication, and time management skills.

Preferred

• Previous medical billing experience.
• Experience working within an Electronic Health Record (EHR) and/or Practice Management system.
• Familiarity with standard medical coding practices.
• Experience using Availity or other insurance payer portals.
• Experience supporting multiple providers and locations.

Technical Skills

• EHR and Practice Management software experience.
• Insurance claims submission and follow-up.
• Accounts receivable management.
• Standard medical coding knowledge.
• Insurance portal navigation and utilization (Availity experience preferred).

What We're Looking For

The successful candidate will be:

• Highly independent and comfortable managing responsibilities with minimal supervision.
• Confident and competent in billing and revenue cycle processes.
• Strong in time management, with the ability to meet deadlines, including submitting claims within established turnaround times.
• A collaborative team player who communicates effectively across departments.
• Self-motivated, ambitious, and driven to achieve results.
• Adaptable and willing to assist with evolving processes, system enhancements, and special projects.

Why Join Us?

This position offers significant autonomy and the opportunity to make a meaningful impact on the organization's financial performance. You'll work alongside a supportive team while taking ownership of critical revenue cycle functions that contribute directly to organizational success.

Our Values

Radical Accountability — We own our outcomes, we welcome feedback, and when someone shows us a better way, we lean in.

Competitive Greatness — The women on this team have goals and they are hungry to grow. We want people who feel the same way.

Mom First — The mom is the boss. Always. We show up with curiosity, compassion, and zero ego.

How to Apply

Send us a short video (3 to 5 minutes) answering these four questions:

• Who are you and what is your experience as an Insurance Billing Specialist
• Why you think you are the best fit for the role

Email: careers@thelatchlink.com Subject line: "Insurance Billing Specialist"

Applications that do not follow this process will not be considered. Following directions is the first thing we look at.

Benefit eligible after 90 days:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Retirement plan
• Vision insurance