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The Inside Sales Representative is responsible for qualifying inbound leads, preparing quotes, and converting prospects into new business. They will maintain an active sales pipeline and coordinate closely with the Outside Sales team to support company growth.
Ecowaste Solutions is one of the fastest-growing companies in the waste management industry, delivering essential services that keep communities and businesses running. We take pride in the hands-on work our team does every day, and we're looking for people who share that same drive and commitment to excellence.
As an Inside Sales Representative, you will help drive business growth by connecting with prospective customers, qualifying sales opportunities, preparing quotes, and converting leads into new business. This role is ideal for a motivated sales professional who is organized, customer-focused, and comfortable managing multiple opportunities in a fast-paced, results-driven environment. Working closely with Outside Sales, you will help identify high-potential prospects, maintain an active sales pipeline, and build relationships that support Ecowaste's continued growth.
Responsibilities
Responds to inbound leads and proactively contacts prospective customers to generate new business.
Qualifies sales opportunities by identifying customer needs, service requirements, and revenue potential.
Prepares and delivers quotes, follows up on open proposals, and works to close sales opportunities.
Reviews incoming leads and open quotes to prioritize high-potential prospects.
Monitors pipeline activity and maintains consistent follow-up with prospective customers.
Coordinates with Outside Sales on opportunities that require field engagement or in-person customer interaction.
Maintains accurate customer information, sales activities, and opportunity statuses in the CRM.
Tracks sales performance, lead conversion rates, and response times to identify opportunities for improvement.
Evaluates lead sources and lost opportunities to improve sales effectiveness and closing performance.
Works toward established new-customer acquisition, revenue, and sales activity goals.
Communicates effectively with team members to support a coordinated sales process and positive customer experience.
Provides additional support for sales initiatives and other duties as assigned.
Qualifications
High school diploma or equivalent required.
Previous inside sales, business development, lead generation, or related sales experience preferred.
Strong verbal and written communication skills.
Ability to build customer relationships, identify sales opportunities, and effectively follow up to close business.
Strong organizational skills with the ability to prioritize multiple leads, quotes, and opportunities.
Experience using CRM systems and tracking sales activity preferred.
Ability to work independently while collaborating effectively with Outside Sales and other team members.
Goal-oriented mindset with a focus on customer service, accountability, and achieving sales targets.
Physical Requirements and Work Environment
Regularly sits for extended periods while communicating with customers and managing sales activities.
Frequent use of a computer, phone, and CRM software.
May occasionally stand and walk within an office environment to communicate with team members.
Work is performed primarily in an office or remote sales environment, depending on business needs.
May require occasional schedule flexibility to support customer needs and sales activities.
Pay and Benefits
Weekly pay.
Multiple health plans available, including a tax-advantaged HSA option.
Dental and vision.
Company-paid basic life insurance.
Retirement plan with a company match up to 5%.
Paid time off.
Access to employee discounts through LifeMart.
Sales incentive opportunities, where applicable.
Ecowaste Solutions offers a competitive compensation package, the opportunity to earn incentive pay, and a comprehensive employee benefits package. Please submit your resume for consideration. Only applicants who meet minimum qualifications will be considered, and only individuals selected for an interview will be contacted.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status.
This job description is not an exhaustive list of all duties, responsibilities, and requirements associated with this position. Duties, responsibilities, and requirements may change at any time with or without notice.
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