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The Inside Sales Representative will conduct high-volume outbound outreach to specialty clinics to qualify leads and schedule meetings for the Business Development team. They are responsible for managing the sales pipeline, tracking activities in the CRM, and meeting weekly performance targets.
About Us:
HBox (www.hbox.ai) is at the forefront of revolutionizing healthcare delivery through the integration of artificial intelligence and innovative care solutions. We are dedicated to enhancing the quality of chronic care management by leveraging advanced technology and personalized care strategies. Our mission is to empower patients and healthcare providers with the tools and support necessary to achieve optimal health outcomes.
About the Role
Supports HBox's growth in the West Territory through direct outreach to specialty clinics, primarily cardiology and pulmonology. The Inside Sales Representative identifies practices that are a strong fit for HBox's Remote Patient Monitoring (RPM), Chronic Care Management (CCM), and Principal Care Management (PCM) programs and sets up qualified meetings for the West Territory Business Development team.
Duties & Responsibilities
Outreach & Prospecting
• Make high-volume outbound calls and emails to specialty clinics, connecting with office managers and practice administrators.
• Research and build targeted clinic lists by specialty, geography, and practice size.
• Clearly and professionally introduce HBox and its care management programs to prospective practices.
Qualification & Handoff
• Qualify clinics based on program fit, patient volume, and level of interest.
• Schedule meetings and provide complete, well-documented handoffs to the West Territory Business Development team.
• Follow up consistently with practices that are not yet ready to meet.
Pipeline Management
• Track all outreach, follow-ups, and outcomes in HBox's CRM accurately and on time.
• Consistently meet or exceed weekly activity and qualified-meeting targets.
• Share feedback from outreach, including common objections, competitor mentions, and market trends, with the Business Development team.
Qualifications
• 2+ years of experience in inside sales, appointment setting, or outbound calling, ideally in US healthcare.
• Strong spoken and written English Comfortable pronouncing healthcare terms and program names relevant to cardiology and pulmonology. with a confident, professional phone presence.
• Comfortable working in a CRM and managing high-volume outreach.
• Self-motivated and organized, with the discipline to work remotely and meet targets.
• Familiarity with US medical practices, healthcare terminology, or care management programs (RPM, CCM, PCM) a plus.
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