Inside Sales Account Manager
Please mention DailyRemote when applying
AI Summary
The Inside Sales Account Manager is responsible for driving revenue by prospecting new customers and expanding existing accounts within the Mountain or Pacific time zones. Key duties include managing customer relationships, collaborating on sales strategies, and coordinating with field sales and customer service teams.
Summary
The Inside Sales Account Manager drives revenue and profitability by prospecting new customers within the region and expanding sales among existing accounts. This position is remote in the US - the incumbent must be based in the Mountain or Pacific time zone.
Essential Duties and Responsibilities
- Manage relationships with approximately 150 existing and potential Hyperion customers. Contacts customers via email and phone call to drive sales. Identify opportunities to grow revenue and profitability.
- Analyzes prior product sales to customers and identifies opportunities. Collaborate with sales manager to develop a sales strategy.
- Develop product knowledge to share with customers and respond to their questions.
- Collaborates with segment manager on pricing, and terms. Closes the sale and follow up on payments.
- Ensure customers pay in a timely manner. Make follow-up calls regarding payments.
- Develops pre-call planners, writes summary reports and enters in CRM. Utilizes CRM for customer communication and follow up.
- Serves as liaison between customer and field sales reps. Coordinates onsite visits or consultations with field sales when needed.
- Collaborate with customer service to ensure customer orders have been entered. Responds to concerns raised by customers about delivery times and invoicing.
- Follows up with customers and escalates issues internally as needed.
- Follow up with customers to ensure their satisfaction with Hyperion products and services.
- Achieve or exceed monthly sales quotas
- Attend sales meetings to understand company strategies and provide insight.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Work Experience
- High school diploma required; College degree preferred
- 4-6 years of experience in technical sales in a manufacturing business to business environment
Technical Skills/Physical Requirements
- Experience in Microsoft Dynamics or similar system a plus
- Ability to navigate a complex organization and execute across multiple functions
- Self-Starter and highly motivated
- Strong communication (written and verbal), interpersonal, and organizational skills
- Experience with CRM and industrial business-to-business products
- Proven professionalism with the ability to use discretion and sound business judgment
- Proficiency with Microsoft Office: Outlook, Word, PowerPoint and Excel
- High attention to detail required
- Ability to work in a fast-paced environment
- Travel - 4 times per year for internal meetings
Automatically Apply to the Best Remote Jobs
Stop the endless job search. Our AI finds and applies to the best jobs for you.
