Inside Account Representative Generalist

Description -

As an Inside Account Representative, you will work closely with Account Executives (AEs) to retain existing customers and create new sales opportunities. You’ll manage the entire sales process for a range of customers, focusing on building strong relationships and ensuring a smooth experience from initial contact to closing the sale. 

 You will manage the end-to-end sales cycle by supporting contractual engagements, building strong relationships with key influencers, and ensuring seamless collaboration across teams.

Key Responsibilities

• Achieve sales targets and maintain a healthy sales pipeline. 
• Build and manage relationships with customers to drive business growth. 
• Analyze sales data and metrics to track performance, identify areas for improvement, and make informed strategic decisions. 
• Collaborate with Account Executives to develop strategies for new and existing accounts. 
• Communicate effectively with customers and internal teams using remote sales tools. 
• Support customers in adopting new products and solutions. 
• Identify opportunities to expand business within accounts and work with AEs/partners to plan account growth.  
• Independently manage smaller transactional deals from qualification to close, focusing on expanding the product portfolio to customers. 
• Assist with product selection, demonstrations, responding to requests for proposals, and updating sales catalogs. 
• Oversee the sales cycle, including project management, pricing, solution development, closing sales, and technical demonstrations. 

Education & Experience Recommended

• Bachelor’s degree is preferred but not required. 
• Experience in sales and account management. 
• Proven track record of meeting sales targets and managing sales pipelines.  
• Strong organizational and program management skills. 
• Experience in direct sales and working with various stakeholders.  
• Ability to support account teams and drive sales for transactional deals. 

Knowledge & Skills

• Ability to manage the full sales process from prospecting to closing.  
• Strong teamwork and collaboration skills.  
• Experience in selling services and recurring revenue models. 
• Ability to identify business opportunities and align with strategic goals.  
• Proficiency in digital and remote selling. 
• Experience with cross-selling and up-selling to enhance customer value.  
• Self-motivated and proactive in developing new business.  

New Technology and AI
Demonstrated curiosity and confidence in adopting emerging tools and technologies—especially AI—to enhance sales performance, customer engagement, and productivity.

The ability to quickly learn, adapt, and apply digital solutions in daily workflows, and to use AI insights to drive smarter decisions and more personalized customer interactions.

About HP 

HP creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. The world’s largest technology company and ranked 10 on the Fortune 500 list for 2012, HP brings together a portfolio that spans printing, personal computing, software, services and IT infrastructure to serve more than 1 billion customers in over 170 countries on six continents. HP invents, engineers, and delivers technology solutions that drive business value, create social value, and improve the lives of our clients. 

Thanks for taking the time to review our job, if you think it is a match to your experience and interests please apply today— we are eager to learn more about you! If you know a friend who may be a fit for the job please refer them. 

Please note the above statements describe the general nature and level of work only. They are not a complete list of all required responsibilities, duties and skills. Other duties may be added, or this description amended at any time.

As part of our continued growth, HP is hiring for multiple opportunities within this team. Successful candidates will be considered across a number of available openings, ensuring the best possible match for their skills and experience.

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Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"