Independent Contractor - Customer Enablement Specialist

TeachTown is the leading provider of education solutions for students diagnosed with autism, developmental and intellectual disabilities, emotional disorders, and speech/language impairments. We are seeking a motivated individual to join us as an Independent Contractor - Customer Enablement Specialist to support our customers. The individual will be strong in content knowledge of public school applications of Applied Behavior Analysis (ABA), and is prepared to provide on-going training and cross-functional support for the company to meet long-term goals.

This is a 1099 contractor position with a flexible schedule and does not include benefits. 

Key Responsibilities

• Support in-depth product training (onsite & virtual) for teachers and administrators so they can use our products and services in the classroom with fidelity and drive results for the students they serve

• Support long-term projects within the product enablement team through participating in team content reviews, content creation, and product use cases. 

• Creation of program support documents, walkthroughs, training content, and other media to ensure teacher fidelity

Basic Requirements

• Bachelor’s degree in Special Education, Psychology, or related field

• 2+ years of classroom teaching experience in public education settings

• 2+ year of experience providing training, support, and coaching in school settings

• Demonstrate strong independence skills in trained tasks

• Work efficiently in a remote work environment

• Proficiency with Google Suite/Microsoft Office/Zoom

• Outstanding customer facing presentation skills

• Ability to anticipate problems and provide immediate solutions

Preferred Experience:

• Master’s degree in Special Education, Psychology, or related field

• Experience in school leadership role (specialist, administrator) or interacting with senior school leadership (director, superintendents)

• Experience in providing remote supervision and training

• BCBA certification

Rate

• $40-$50/hr (depending on experience)