Implementation Consultant

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region. 

Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.

Our brand promise - Makes Work Life Better™ - Reflects our commitment to employees, customers, partners and communities globally. 

About the Opportunity

We are seeking an experienced and analytical Implementation Consultant to join the Dayforce Flex Work team. As an Implementation Consultant, you will play a vital role in the implementation and optimization of Dayforce Flex Work, helping clients maximize the value of their contingent workforce management capabilities.

You will collaborate with stakeholders to gather requirements, configure systems, analyze data, and drive continuous improvement across the implementation lifecycle. The ideal candidate combines technical expertise, process analysis skills, and a customer-centric mindset to deliver exceptional results in a dynamic SaaS environment.

What You'll Get to Do

• Lead client-facing discovery sessions with client stakeholders to understand their needs and translate them into detailed system requirements for Dayforce Flex Work.
• Analyze current processes and identify areas for improvement within the contingent workforce lifecycle, from requisition to offboarding.
• Assist in configuring and maintaining the Dayforce Flex Work platform to meet business needs, including role approval workflows, vendor management, and reporting.
• Collect and upload data, analyze trends, and optimize processes to support data-driven decision-making for contingent workforce management.
• Communicate effectively with internal teams, vendors, and external stakeholders, ensuring smooth integration of Dayforce Flex Work into broader workforce management strategies.
• Identify, troubleshoot, and resolve issues within Dayforce Flex Work to ensure system functionality and data accuracy.
• Configure test scripts to mirror configuration, manage client User Acceptance Testing (UAT), and log, prioritize, and resolve identified issues in a timely manner.
• Develop and deliver training materials, documentation, and support to ensure successful end-user adoption.
• Identify opportunities for process and system enhancements within Dayforce Flex Work to optimize contingent labor management.

Skills and Experience We Value

• 4+ years of experience with SaaS enterprise software, such as Dayforce, Oracle, SAP, NetSuite, Zuora, Infor, Taleo, ERP, PeopleSoft, Kronos, Cornerstone, or similar, in a support, implementation, or consulting environment.
• Demonstrated experience working with SMB and large enterprise buyers.
• Understanding of open API integration frameworks to support integration discussions with partners and prospects.
• A diligent and thorough approach to preparation and problem-solving.
• Ability to operate and thrive within a nimble and Agile organization.
• Curious and inquisitive mindset, constantly seeking to understand “the why” for customers and partners.
• Confident verbal and written communication skills with the ability to collaborate effectively with users and peers at all levels and varying technical abilities.
• Experience managing incoming case queues, prioritizing, and resolving a wide range of client inquiries, including in-depth analysis and cross-team collaboration.

What Would Make You Stand Out

• Knowledge of the staffing industry, vendor management systems (VMS), and managed service provider (MSP) landscape.

What’s in it for you

Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.

We encourage individuals to apply based on their passions.

Dayforce employees and their families are eligible to participate in the following benefits programs: medical, dental, vison, and life insurance. Dayforce employees are also eligible to participate in a 401k plan (plus match) and a Global Employee Stock Purchase Plan. Employees also receive unlimited Time Away From Work (in lieu of accrued vacation time), 10 paid US holidays, up to 80 hours  of paid sick time and 17 weeks of paid parental leave, subject to the terms of the applicable policy or program.

With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself. 

Please note that the salary range mentioned in this job description should serve simply as a guide. The final compensation offered may vary based on a variety of factors, including bonuses and/or incentives, or a candidate’s experience, skills, budget and location. Our company is committed to providing a fair, equitable, and competitive package that reflects the value an individual brings to the organization. 

Fraudulent Recruiting

Beware of fraudulent recruiting. Legitimate Dayforce contacts will use an @dayforce.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement found here: https://www.dayforce.com/be-aware-of-recruiting-fraud

Dayforce actively monitors all job applications to ensure authenticity. Submissions determined to be fraudulent or misleading will be declined from the recruitment process

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