Director, Compensation

Ready to be a Titan?

Most compensation functions answer questions. We're building one that anticipates them.

ServiceTitan is a post-IPO, globally distributed software company with operations across the US, Canada, Armenia, India, Poland, and Australia. Our compensation function owns the full stack — strategy, structure, incentive design, equity programs, cycle execution, enablement and the employee and manager experience of all of it. What's unusual is what we're building toward: instant, dynamic visibility for every employee into their total compensation, tools to model equity outcomes, and managers who understand their budget and feel confident having comp conversations before they need to.

 In this role you’ll lead the modeling, tools and enablement that turn our compensation approach into a strategic asset, thinking about all of it the way a product manager thinks about a product: who's the user, what's creating friction, and what does a better version look like?

You're energized by the intersection of innovative plan design, financial rigor and employee experience.  You build trust with collaborators by partnering with them to prioritize and solve for the most pressing business problems and opportunities.  You have ideas on how to leverage technology, automation and AI to model innovative incentive and equity plan design structures, create budgets that both make sense for business needs and meet the guardrails that will keep ServiceTitan successful, and lead our global compensation frameworks.

What You'll Do:

• Lead the design and evolution of our bonus and long-term incentive programs, connecting individual and company performance to outcomes that are understandable, motivating, and aligned with how the business creates value.
• Own equity design as a strategic asset — design equity programs to attract and retain top talent, and drive performance differentiation, build the enablement that drives understanding, and partner with Finance and Legal on program mechanics, dilution modeling, and board approval.
• Own the tools and access that our talent acquisition team needs to drive the most competitive offers, that the BP teams need to partner with their business leaders, and that leaders, managers and employees need to truly understand compensation rhythms, cadences and budgets at any time throughout the year.
• Own the architecture that enables the compensation team to move quickly, and enable partner teams requiring compensation inputs at offer, internal moves or new roles
• Partner with talent management on pay for performance alignment, ensuring that we are enabling leaders, managers and employees to fully understand their compensation outcomes
• Stay ahead of the market through real-time data and peer relationships, monitoring how AI, pay transparency legislation, and workforce shifts are changing the landscape before they show up in offers or attrition.

What You'll Bring:

• 7+ years of relevant experience designing & building global compensation structures across various markets (North America, EMEA, etc)
• Experience or exposure to high growth business
• Knowledge of a broad set of tools and technology that make the work efficient and delivery optimal outcomes
• Ability to juggle strategic projects and tactical day-to-day tasks
• Complex problem solving skills
• Attention to detail
• Expert modelling capabilities
• Excellent communication skills, with high attention to detail. Comfortable navigating leadership across all levels (Including Board level)
• Ability to prioritize tasks, learn quickly and work independently
• Experience collaborating with internal stakeholders at all levels
• Experience building, designing and managing global compensation & equity programs
• Demonstrated ability to think creatively, strategically, and operationally with strong analytical skills

Be Human With Us:

Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. 

What We Offer:

When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.

• Holistic health and wellness benefits: Company-paid medical, dental, and vision for you and your dependents, RSP match, and an employee assistance program.

• Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, financial planning tools, and more.

Our Commitment to Inclusion:

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. ServiceTitan is an equal opportunity employer. We do not discriminate against employees based on race, colour, religion, creed, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), marital status, family status, sexual orientation, or any other characteristic protected by applicable provincial legislation.

Accommodations are available on request for candidates taking part in all aspects of the selection process.

Use of AI Technology:

We use technology, including automated and AI-assisted tools, to support certain aspects of our recruitment process. These tools are designed to improve efficiency and enhance the candidate experience. AI tools are not used to make hiring decisions; all hiring decisions are made by our hiring teams.

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A Note on the Application & Hiring Process:

When you submit your application for the Director, Compensation position, your candidacy will be considered for all available Director, Compensation opportunities across our entire organization, which includes ServiceTitan and its key subsidiaries: Aspire, FieldRoutes, and Convex. Our dedicated recruiting team operates centrally to review candidates for these multiple verticals. This ensures your application receives maximum exposure and that we match your skills and career interests to the team with the greatest business need and best fit. The final hiring decision and offer of employment will specify the exact company (ServiceTitan, Aspire, FieldRoutes, or Convex) and vertical team you will be supporting.

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Compensation Disclosure:

ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation, which may change over time. We comply with all applicable minimum wage laws. The expected compensation for this role for candidates residing in Canada is between $185,300 CAD - $277,900 CAD. Actual compensation for an individual may vary depending on many factors, including skills, performance over time, business needs, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes equity and a holistic suite of benefits. This position may also be eligible for a bonus.

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Personal Information:

ServiceTitan collects your personal information to support its business operations, including for human resources, employment, benefits administration, health and safety, and other business-related purposes as well as for legal compliance. You can review further details of such collection and use in our Privacy Policy