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The Associate Director of Carrier Compliance leads a team to oversee Medicare Advantage sales compliance, ensuring adherence to federal and state regulations. They collaborate with internal and external stakeholders to develop monitoring strategies, resolve issues, and implement corrective actions.
In this role, you are responsible for managing sales compliance oversight over call center and field agents, ensuring compliance with federal and state regulations. You will also oversee issue resolution, mitigation and remediation, supporting creation of robust monitoring program. While working within assigned areas to optimize business results you will:
Lead and develop a team of 4 Senior Compliance Professionals aligned with Health Plan carriers to ensure carrier expectations are met
Develop strategy and provide ongoing oversight and monitoring of agent and agency sales to ensure compliance and minimize risk for the Enterprise
Oversee processes to review agent/agency sales and allegations and determine the most appropriate and effective course of corrective action
Collaborate with Senior Sales leaders, Carriers/Payors, Agency Partners, Agents, and other Enterprise business partners
Provide consultation and guidance to sophisticated contracted sales partners
Research compliance issues and recommends changes that ensure compliance with contract obligations
Maintain relationships with Health Plan carriers
Coordinate carrier compliance implementations, as needed
To be successful in this role, you will have a proven track record as a strong, effective communicator with Senior Leadership. Additionally, the ability to thrive in a very fast-paced environment is also critical to success.
Required Qualifications
Bachelor's Degree
3+ years of work experience with Medicare Advantage
5+ years of management experience leading and developing a team of direct reports
Strong communication skills with the ability to influence effectively
Preferred Qualifications
MBA, Juris Doctor, or other graduate degree
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
40Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.Application Deadline: 09-11-2026
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
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