HRO Consultant I (Remote)

Based in Nashville, Tennessee, Mosaic Consulting Group helps businesses of all sizes and across all industries leverage their investment in UKG and SAP Technologies. We are more than a consulting company; we are a highly skilled team delivering value and exceptional service to our clients. Every day we strive to live up to our promise: Make a difference and inspire confidence.

Thanks to our commitment to exceptional client service and a thriving team culture, Mosaic has earned recognition on the Inc. 5000 list for four consecutive years, and has been certified as a Great Place to Work for five years running. In 2025, we were honored to be named one of the Best Workplaces in Consulting & Professional Services™ and proudly recognized as the 2025 UKG Partner of the Year.

Due to our rapid growth, we are looking for a remote Jr. HRO Consultant to join our team. As a Junior HRO Consultant at Mosaic, you would serve as a main point of contact for our clients, using UKG Pro to help them with ongoing HR solutions. Your role would involve improving our customers' teams by providing HR support tailored to their specific business needs using UKG Pro.

What you’ll do:
• Understand the inner workings of UKG Pro and use that understanding to serve our clients’ needs
• Build a foundation on how to provide a consultative approach by partnering with clients to produce exceptional results while building trust and commitment
• Build meaningful relationships with our clients and advise them how to best use their UKG systems
• Partner with others internally to support customer needs spanning across multiple service types
• Model Mosaic’s customer service vision of Guide, Anticipate, Exceed

What makes you successful:

Need to haves:
• Exposure to HRIS systems
• Experience with Microsoft Office
• Ability to work fully remote and travel as needed for client work.

Nice to haves:
• A completed Bachelor’s degree from an accredited University
• Experience using UKG Pro
• Experience working in an HR Department

How you’ll be measured:
• Obtaining HR Services Delivery certification during first year and pursuing an additional UKG certification
• Timely and accurate completion of client workflow or deliverables in accordance with SOPs
• Developing consulting skill set, with strong grasp of outsourcing skill set

What we offer you:
• An opportunity to grow and develop your UKG and consulting skills
• An award-winning company culture in a flexible, remote environment

•A competitive base salary of $65,000-$80,000 with bonus potential

•Comprehensive benefits, perks and PTO package