HR Leave of Absence Specialist

FullBloom provides education and behavioral health solutions for children via school and community-based services. Our programs enable students to become stronger lifelong learners regardless of learning obstacles. FullBloom’s 12,500+ educators, coaches, and healthcare professionals work in schools across the country to achieve sustainable growth in behavior and academics through evidence-based programs including special education, Applied Behavior Analysis (ABA), intervention services, alternative education, and professional development. Founded in 1976, FullBloom annually supports more than 170,000 children and 25,000 educators in over 1,100 school districts across three divisions: Catapult Learning, Specialized Education Services, Inc. (SESI), and CharacterStrong.

Equal Opportunity Employment

FullBloom is an equal opportunity employer. Employment decisions are based on qualifications and personal capabilities. We prohibit discrimination based on any legally recognized basis, including age, color, gender, disability, marital status, national origin, race, religion, sex, pregnancy, gender identity, political affiliation, veteran status, genetic information, or any other protected status by law.

FullBloom is seeking a detail-oriented HR Leave of Absence Specialist to manage the company’s employee leave programs and provide critical support for overall HR operations. This role is responsible for administering and monitoring employee leaves of absence (including FMLA, ADA, and personal leaves) in compliance with federal, state, and local regulations, as well as company policies.

Approximately 25% of the role will support HR Coordinator responsibilities, including UKG HRIS data management, onboarding support, and internal workflow processes. This role collaborates with Payroll, Benefits, and HR Managers to ensure accurate, efficient, and compliant HR service delivery across the organization.

This role is remote-based, primarily operating on East Coast (EST) hours. Occasional travel may be required for team meetings, training, or process implementation in coordination with the line manager.

Leave of Absence Management

• Serve as the primary administrator for employee leaves of absence, ensuring timely communication, documentation, and compliance.
• Interpret and apply applicable leave laws (FMLA, ADA, state-specific regulations) in accordance with FullBloom policies.
• Short Term Disability (STD) management with prudential, state agencies and other vendor solutions.
• Service as the primary point of contact and vendor manager with third-party leave vendors and internal teams to ensure accurate benefit and pay adjustments.
• Serve as the primary point of contact for employees and managers regarding leave status, timelines, and required documentation.
• Coordinate with Payroll and Benefits teams to ensure accurate leave-related pay, time-off balances, and benefits continuation.
• Track and manage leave cases using UKG and internal tracking systems; generate regular reporting for HR leadership.
• Audit weekly censuses to ensure UKG profiles are accurate for employees on leave.
• Process bi-weekly payroll audits and imports to ensure pay indicators are updated for employees on leave
• Maintain confidentiality and integrity of employee health and leave records at all times.
• Coordinate with the Workers Compensation Manager to update employee statuses

HRIS and Data Management (UKG)

• Perform accurate and timely data entry into UKG for employee records including new hires, transfers, and terminations.
• Monitor and correct demographic, payroll, and tax fields as needed to ensure data consistency.
• Support HR operational audits and assist with the maintenance of records for compliance purposes.
• Troubleshoot and resolve HRIS (UKG) data flow or configuration issues affecting onboarding, leave tracking, or reporting.
• Maintain system workflows related to onboarding and leave administration, including task notifications and forms.

Employee Support and Service

• Serve as a resource to employees and managers regarding leave policies, onboarding workflows, and system-related inquiries.
• Respond to incoming emails, voicemails, and cases within established service level timelines.
• Collaborate cross-functionally with HR Managers to expand team knowledge and continuously improve the employee experience.
• Conduct periodic audits of employee records (I-9s, background checks, leave documentation) to ensure full compliance with internal and external requirements.
• Ensure accurate classification and digital filing of employee documents in alignment with document retention policies.
• Develop and maintain internal knowledge base content (e.g., FAQs, job aids) to support employee and manager self-service on leave and onboarding topics.
• Generate and maintain leave and onboarding reports, identifying trends and opportunities for compliance or efficiency improvements.

Qualifications

• High School Diploma required; Associate’s or Bachelor’s degree in Human Resources or related field preferred.
• At least 3 years of HR experience, with 1–2 years in leave of absence administration.
• Proficiency with UKG (UltiPro) and experience with iCIMS or similar ATS systems preferred.
• Strong understanding of federal and state leave laws (e.g., FMLA, ADA, PFL) and HR compliance practices.
• Experience working in a fast-paced environment, managing multiple priorities with attention to detail.
• Excellent written and verbal communication skills; ability to explain complex information clearly.
• Highly organized with strong analytical and customer service skills.

Preferred Experience

• Familiarity with document tracking, benefits integration, and payroll coordination in a leave of absence context.
• Experience working in HR within an education or healthcare environment.
• Knowledge of background check and I-9 processes, including audit readiness and system integrations.
• CLMS Certification
• Knowledge of HIPPA guidelines

Key Competencies

• Compliance Management
• Attention to Detail
• Time Management & Prioritization
• Employee Service Orientation
• Communication & Confidentiality
• Adaptability in a Remote Work Environment
• Problem-Solving and Cross-Functional Collaboration