HR Analyst

POSITION OVERVIEW: 

The HR Analyst supports the administration, maintenance, configuration, reporting, and continuous improvement of the organization's Human Resource systems and operations, including Workday and the Learning Management System (LMS). Working closely with and in support of the Director of Management Systems, this position helps ensure company and HR systems operate efficiently while supporting business objectives through accurate data, streamlined processes, reporting, and exceptional customer service. 

This role is responsible for assisting with system configuration, testing, troubleshooting, reporting, training administration, and process documentation. The incumbent will also assist with other HR department priorities and tasks including data and process analysis. The HR Analyst partners with Human Resources, Operations, Finance, IT, and other business leaders to identify opportunities for process improvements and system enhancements that improve efficiency and employee experience. This position reports directly to the Director of Human Resources and receives day-to-day functional direction and technical guidance from the Director of Management Systems. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:  

• Support the day-to-day administration and maintenance of the HRIS, LMS, and other HR technology platforms 

• Assist with backend configuration, business process updates, testing, troubleshooting, and system maintenance 

• Monitor system functionality and identify opportunities to improve efficiency and user experience 

• Perform routine system audits to maintain data integrity and ensure compliance 

• Assist with implementation of new functionality, enhancements, integrations, and system updates 

• Participate in testing of Workday releases, business process changes, and system enhancements 

• Support the administration, configuration, and ongoing maintenance of the company's Learning Management System (LMS) 

• Coordinate required compliance training assignments within the LMS 

• Monitor training completion, provide reporting, and partner with leaders to improve compliance 

• Troubleshoot systems training and operating issues and provide support to employees and managers 

• Develop, maintain, and distribute reports and dashboards using Workday, the LMS, proprietary systems, and Microsoft Excel 

• Create graphs, pivot tables, dashboards, and visual reports that enable leaders to quickly understand trends and make informed business decisions 

• Analyze workforce and operational data to identify trends and recommend process improvements 

• Evaluate HR processes and recommend improvements that increase efficiency, compliance, and the employee experience 

• Develop, maintain, and present ideas for improvement regarding process documentation, job aids, and standard operating procedures 

• Provide technical support and guidance to HR team members, managers, and employees regarding HR systems 

• Maintain knowledge of Workday functionality, HR technology trends, and HR compliance requirements 

• Cross-train on HR Systems functions to provide operational support and backup coverage 

• Support Workday processes, including but not limited to pay inputs, organization assignments and minimum wage audits 

• Serve as liaison for data requests in Calmanac and Workday, including monthly and ad-hoc reports 

• Perform other duties as assigned 

REQUIREMENTS:  

• High school diploma or equivalent required 

• Bachelor's degree in Human Resources in related field preferred 

• 1–3 years of experience supporting HR systems, HR operations, payroll, benefits, recruiting, learning systems, or related functions 

• Previous experience with Workday or another HRIS 

• Experience with reporting, dashboards, or data analysis 

• Experience supporting or administering a Learning Management System preferred 

• Intermediate-Advanced Microsoft Excel skills, including Pivot Tables, formulas, and data analysis 

• Experience utilizing AI platforms, preferred 

KNOWLEDGE, SKILLS, AND ABILITIES:  

• Foundational understanding of Human Resources principles, employment practices, and HR processes 

• Strong analytical and critical thinking skills 

• Ability to create reports, dashboards, and visual presentations of data 

• Strong technical aptitude and ability to learn new systems quickly 

• Excellent organizational skills and attention to detail 

• Ability to manage multiple priorities in a fast-paced, high-growth environment 

• Strong written and verbal communication skills 

• Customer service mindset with a proactive approach to solving problems 

• Ability to make recommendations that support business needs while maintaining compliance 

• Flexibility and adaptability in a rapidly changing environment 

• Commitment to continuous learning and professional development 

WORK ENVIRONMENT:  

• Includes a typical remote office environment, with minimal exposure to excessive noise or adverse environmental issues. 

PHYSICAL REQUIREMENTS: 

• Ability to sit for prolonged periods while working on a computer 

• Ability to use a computer, keyboard, and telephone throughout the workday 

• Ability to participate in virtual meetings and communicate effectively with employees across multiple locations 

• Ability to travel by car and airplane, up to 10% if necessary