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Job Location

Join a team that plays a vital role behind the scenes in keeping patient information accurate, connected, and accessible across the University Health system.

In this position, you will help ensure every patient has one complete and accurate medical record, supporting exceptional patient care, efficient billing processes, and seamless information management across the organization.

This role is perfect for someone who enjoys problem solving, working with data, and making a meaningful impact through accuracy and collaboration.

You will use advanced software systems and manual processes to identify and resolve duplicate patient records, manage referral orders, support EMR integrity, and maintain a cohesive patient database. Working closely with healthcare staff, IT professionals, HIM team members, and other departments, you will help improve workflows, support operational goals, and contribute to quality patient outcomes.

What You'll Do:

• Maintain the integrity and accuracy of patient medical records across the University Health system

• Identify, research, and resolve duplicate patient records using data integrity software and manual review processes

• Perform person and encounter merges to ensure accurate and complete patient information

• Collaborate with healthcare providers, staff, IT professionals, and HIM team members to resolve data integrity issues

• Track and combine duplicate medical record numbers and financial identifiers across multiple applications

• Conduct routine EMR audits, identify trends causing record errors, and communicate findings to HIM leadership

• Integrate ambulance reports and analyze potential duplicate records to maintain accurate patient data

• Match referral orders from separate software systems and register patients as needed to ensure referrals are directed appropriately

• Update systems to reflect deceased patients based on notifications from internal departments and registries

• Support HIM Informatics initiatives, department projects, process improvements, and operational goals as assigned

• Work collaboratively with Cancer Registry staff to improve service efficiency and effectiveness

• Consistently meet quality and productivity standards while maintaining a strong attention to detail

• Promote quality improvement, patient safety, staff safety, and cultural diversity through daily work practices

• Provide professional and courteous service to patients, visitors, staff, and medical personnel at all times

• Maintain current knowledge of applicable regulations, policies, compliance standards, and training requirements

What You Bring (Requirements)

• Associates Degree or High School Diploma with RHIT credential required

• Minimum of 5 years of experience working in a healthcare system HIM department

• Demonstrated proficiency with Microsoft Office products

• Self directed with strong time management skills and ability to work remotely

• Strong attention to detail and commitment to accuracy

• Ability to work effectively in a fast paced environment

• Ability to use logical reasoning to follow procedures, troubleshoot issues, and make informed decisions

• Strong organizational and multitasking skills

• Ability to communicate effectively with clinical staff and other employees while maintaining positive working relationships

• Excellent verbal, written, and listening communication skills