Greek Speaking Jobs In Bulgaria - Work In Sofia, Bulgaria

Greek Speaking Jobs In Bulgaria

About Mercier Consultancy Group

Mercier Consultancy Group is one of Europe's most respected international recruitment and business process outsourcing firms, specialising in connecting multilingual talent with world-class employers across the continent. With a proven track record of placing thousands of professionals in rewarding careers throughout Europe, we are committed to delivering exceptional staffing solutions that benefit both our clients and our candidates. At Mercier Consultancy Group, we don't just find you a job — we help you build a career and a life you are truly proud of.

Job Overview

Are you a fluent or native Greek speaker looking to take your career to the next level? Mercier Consultancy Group is currently recruiting for a highly sought-after Greek Speaking Jobs In Bulgaria position in Bulgaria, based on-site in the vibrant capital city of Sofia. This is a fantastic opportunity within the Customer Support Services industry, where you will represent leading international brands and deliver outstanding service experiences to Greek-speaking customers across a variety of channels. If you are searching for meaningful Greek-speaking jobs that offer real growth, excellent compensation, and an unforgettable international experience, this role is designed for you.

Key Responsibilities

• Deliver high-quality customer support to Greek-speaking clients via phone, email, and live chat channels in a professional and timely manner
• Accurately identify, assess, and resolve customer enquiries, complaints, and requests in accordance with company service standards and policies
• Maintain a thorough and up-to-date knowledge of the products, services, and procedures relevant to the client account you are supporting
• Log all customer interactions, updates, and resolutions clearly and accurately within the designated customer relationship management (CRM) system
• Collaborate proactively with internal teams, supervisors, and quality assurance staff to continuously improve service delivery and customer satisfaction scores
• Escalate complex or unresolved cases to senior support specialists or relevant departments, ensuring seamless follow-up and customer satisfaction
• Adhere to all performance targets, quality benchmarks, and compliance requirements within the Customer Support Services environment
• Actively contribute to team meetings, training sessions, and feedback initiatives to support a positive and high-performing workplace culture

Requirements

• Native or fluent Greek language skills, both spoken and written, are essential for this role
• A valid EU passport is mandatory for this position
• A good working knowledge of English is required for internal communication and training purposes
• Previous experience in customer support, customer service, or a related field within the Customer Support Services industry is advantageous but not strictly required
• Strong interpersonal and communication skills with a genuine passion for helping people and resolving issues effectively
• Proficiency with standard computer applications, CRM tools, and the ability to manage multiple tasks efficiently in a fast-paced environment

Benefits

What We Offer

• Competitive Monthly Salary reflective of your skills and experience within the Customer Support Services sector
• Fully Paid Training provided from day one to ensure your complete confidence and success in the role
• Comprehensive Health Insurance coverage for your peace of mind
• Fully Paid Relocation Package including flight, airport transfer, and hotel accommodation to make your move to Bulgaria seamless and stress-free
• Monthly Performance Bonus rewarding your dedication and outstanding results
• €1,500 Signing Bonus (one-time) exclusively for new hires joining Mercier Consultancy Group
• A dynamic, multicultural, and supportive work environment in the heart of Sofia
• Genuine opportunities for career progression and professional development within a global organisation
• And Much More...

Life in Bulgaria

Relocating to Bulgaria is one of the most rewarding decisions a young professional can make. Sofia, the capital of Bulgaria, is a city that effortlessly blends history, culture, and modern cosmopolitan living. Surrounded by the stunning Vitosha Mountain and boasting a rich heritage of Orthodox churches, vibrant street art, and an ever-growing café and restaurant scene, Bulgaria offers an extraordinary quality of life at a remarkably affordable cost. The country enjoys warm, sunny summers and crisp, picturesque winters, making Bulgaria an exciting destination to live and work year-round.

Beyond the capital, Bulgaria is a country of breathtaking natural beauty — from the golden beaches of the Black Sea coast to the ski resorts of Bansko and Borovets, there is always something extraordinary to explore on your days off. The local cuisine is hearty, flavourful, and wonderfully diverse, while the cost of dining, transport, and entertainment in Bulgaria remains among the most accessible in the European Union. For Greek-speaking professionals seeking jobs in Bulgaria, the cultural and geographic proximity to Greece makes the transition especially smooth and enjoyable. Bulgaria truly offers the perfect blend of professional opportunity and an enviable European lifestyle.

How to Apply

If you are a motivated Greek speaker ready to embrace an exciting new chapter in your career, we would love to hear from you. This Greek Speaking Jobs In Bulgaria position in Bulgaria is an outstanding opportunity that combines a rewarding professional role, a generous compensation package, and the adventure of living in one of Europe's most dynamic cities. Don't let this exceptional opportunity pass you by — click Apply Now to submit your application today and take the first step towards your future with Mercier Consultancy Group. Our dedicated recruitment team will be in touch promptly to guide you through the next steps of the process. We look forward to welcoming you to the Mercier Consultancy Group family.